Event Congress Housing/Registration Coordinator

Posted:
12/18/2025, 1:26:05 AM

Experience Level(s):
Mid Level ⋅ Senior

Field(s):
Customer Success & Support

Workplace Type:
On-site

Amex GBT is a place where colleagues find inspiration in travel as a force for good and – through their work – can make an impact on our industry. We’re here to help our colleagues achieve success and offer an inclusive and collaborative culture where your voice is valued.

 

The Housing Registration Coordinator is responsible for managing attendee accommodations and registration processes. This includes securing room blocks, coordinating with hotels, and ensuring accurate attendee information. The role also involves troubleshooting housing and registration issues, providing on-site support, and ensuring compliance with clien'ts travel and accommodation policies.

As an M&E Event Coordinator, you’ll work closely with clients to understand and deliver on program objectives. Working closely with your team, you’ll collaborate on program planning while providing unparalleled levels of customer service on all travel programs. 

What You’ll Do 

  • Lead program logistics and achieve expected impact 
  • Work with event owners to ensure all meeting and event needs are planned for and met. 
  • Conduct research, negotiate, and coordinate relationships with vendors, making use of preferred relationships to ensure the selection of high-quality vendors 
  • Lead program costs to stay within the approved budget, identify negotiation and cost savings strategies, review all invoices to ensure accurate charges, and handle client's payment requirements as defined per program or account 
  • Determine program needs for online registration and assist event owners with communication to attendees, ensuring a user-friendly registration site that captures all vital data 
  • Handle logistics with venue partners, coordinate vendor performance, and staff the registration desk 
  • Provide event owners with vital reports, both pre-event and post-event, to ensure all necessary data is received in a timely manner and program cost savings are detailed 

What We’re Looking For 

  •  REQUIRED: 3-5 years meeting planning experience with at least 2 years supporting Pharma business.

  • Pharmaceutical Congress experience a plus.

  • Able to work within budgetary parameters, meet critical timelines, and prioritize multiple projects simultaneously 
  • Excellent written and verbal communication skills with all levels of management and clients 

  • Intermediate Microsoft Word and Excel Experience 

 

     

Location

Mexico

     

Click here to learn more about the benefits we offer in Mexico.

     

The #TeamGBT Experience

Work and life: Find your happy medium at Amex GBT.

  • Flexible benefits are tailored to each country and start the day you do. These include health and welfare insurance plans, retirement programs, parental leave, adoption assistance, and wellbeing resources to support you and your immediate family.

  • Travel perks: get a choice of deals each week from major travel providers on everything from flights to hotels to cruises and car rentals.

  • Develop the skills you want when the time is right for you, with access to over 20,000 courses on our learning platform, leadership courses, and new job openings available to internal candidates first.

  • We strive to champion Inclusion in every aspect of our business at Amex GBT. You can connect with colleagues through our global INclusion Groups, centered around common identities or initiatives, to discuss challenges, obstacles, achievements, and drive company awareness and action.

  • And much more!

All applicants will receive equal consideration for employment without regard to age, sex, gender (and characteristics related to sex and gender), pregnancy (and related medical conditions), race, color, citizenship, religion, disability, or any other class or characteristic protected by law.

Click Here for Additional Disclosures in Accordance with the LA County Fair Chance Ordinance.

Furthermore, we are committed to providing reasonable accommodation to qualified individuals with disabilities. Please let your recruiter know if you need an accommodation at any point during the hiring process. For details regarding how we protect your data, please consult the Amex GBT Recruitment Privacy Statement.

What if I don’t meet every requirement? If you’re passionate about our mission and believe you’d be a phenomenal addition to our team, don’t worry about “checking every box;" please apply anyway. You may be exactly the person we’re looking for!

American Express Global Business Travel

Website: https://www.amexglobalbusinesstravel.com/

Headquarter Location: Jersey City, New Jersey, United States

Employee Count: 10001+

Year Founded: 2014

IPO Status: Public

Last Funding Type: Post-IPO Debt

Industries: Consulting ⋅ Event Management ⋅ Travel