Global Forwarding Agent

Posted:
10/10/2024, 10:14:15 AM

Location(s):
Bogota Capital District - Municipality, RAP (Especial) Central, Colombia ⋅ RAP (Especial) Central, Colombia

Experience Level(s):
Junior ⋅ Mid Level

Field(s):
Customer Success & Support ⋅ Operations & Logistics

Workplace Type:
On-site

C.H. Robinson is seeking a skilled Freight Forwarding Specialist to join our growing team in Bogotá and work alongside and collaborate with colleagues in the United States.

If you are fluent in English and Spanish and have experience in ocean freight forwarding with a comprehensive understanding of the shipment lifecycle, we encourage you to apply.  A successful agent thrives in a fast paced environment, is eager to learn and help find ways to solve problems. We are looking for team members to help our team keep moving forward!

Key Responsibilities:

  • Manage the end-to-end process of ocean freight shipments, including booking, documentation, customs clearance, and delivery

  • Coordinate with carriers, customers, and internal teams to ensure timely and cost-effective delivery of goods

  • Handle all necessary documentation and compliance requirements for international shipments

  • Provide exceptional customer service by addressing inquiries and resolving issues promptly

  • Monitor shipment status and proactively communicate updates to stakeholders

Qualifications:

Required:

  • High school diploma or GED

  • Minimum 1-3 years’ experience in freight forwarding, with a strong understanding of logistics and supply chain management

  • Fluent in English and Spanish (written and verbal)

  • Proficiency in Microsoft Office Suite of program

    

     Preferred:

  • Bachelor’s degree

  • Experience in ocean and/or air freight forwarding

  • Excellent communication, prioritization, and multi-tasking skills

  • Ability to work in a dynamic environment and handle complex logistics challenges.

  • Demonstrate critical-thinking, flexibility, and problem-solving skills to adapt to ever-changing tasks and customer needs

Why Join Us:

  • Opportunity to work with a global leader in logistics and supply chain solutions and be a part of a collaborative US and Colombia based team.

  • Career growth and development opportunities.

  • Inclusive and supportive work environment.

  • Engaging and challenging work that makes a real impact.

  • Total well-being is important and employees who join us will receive the following benefits:

    • Private Health Insurance

    • Life Insurance

    • Funeral Insurance

    • Lyra Health: Comprehensive behavioral health program for employees and their dependents.

    • Vacation Benefits

At C.H. Robinson, we believe that in-person collaboration is key to driving innovation and achieving success. In this role, you will work on-site with your peers five days a week, fostering creativity and producing impactful results through face-to-face interactions. Experience the full benefits of teamwork and immediate collaboration in a vibrant and engaging workplace.

Protect Yourself from Fraud: At C.H. Robinson, we prioritize candidate safety. You will never be asked to pay fees or share your personal financial details during our recruitment process.

Your Health, Wealth, and Self

Your total well-being is the foundation of our business. As you achieve, we succeed. We invest in your professional growth and development, and our benefits support your financial, family and personal goals. Because we care about you, we offer the following competitive benefits:

  • Private Medical Insurance

  • Life Insurance

  • Funeral Insurance

  • Paid Time Off to Volunteer in Your Community

Equal Opportunity Statement

C.H. Robinson is proud to be an Equal Opportunity and Affirmative Action employer. We believe in equality for all and celebrate the diversity of our employees, customers and communities. We believe this increases creativity and innovation, drives business growth and enables engaged and thriving teams.  We’re committed to providing an inclusive environment, free from harassment and discrimination, where all employees feel welcomed, valued and respected.