Project Role : Solution Architect
Project Role Description : Translate client requirements into differentiated, deliverable solutions using in-depth knowledge of a technology, function, or platform. Collaborate with the Sales Pursuit and Delivery Teams to develop a winnable and deliverable solution that underpins the client value proposition and business case.
Must have skills : Solution Architecture
Good to have skills : NA
Minimum 12 year(s) of experience is required
Educational Qualification : 15 years full time education

Roles & Responsibilities: • Lead the design and implementation of Sprinklr solutions, including customizations, integrations, and data migrations, to meet business requirements. • The ideal candidate will have a deep understanding of Sprinklr platform capabilities, strong technical acumen, and excellent communication skills • Collaborate with Engineering and Product teams to further build a best in class platform solution (APIs, Integrations, etc.) • Identify and design key integrations with 3rd party systems. • Guide customers through a prescriptive solution design and manage technical implementation decision points. • Analyze and translate business information and technical requirements into comprehensive architectural blueprint. • Engage with customer enterprise architects to position Sprinklr as the digital transformation platform integrated with core systems. • Hands on experience in contact center implementation using sprinklr platform. developing Genesys Cloud platform.  Participate and contribute during migration activities from Genesys Engage to Cloud. Troubleshoot issues within the Genesys cloud environment. Professional & Technical Skills: - Must To Have Skills: Proficiency in Cloud Contact Center Implementation. - Strong understanding of software development principles and methodologies. Additional Information: - A 15 years full time education is required.

15 years full time education

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Accenture is a leading global professional services company that helps the world’s leading businesses, governments and other organizations build their digital core, optimize their operations, accelerate revenue growth and enhance citizen services—creating tangible value at speed and scale. We are a talent- and innovation-led company with 750,000 people serving clients in more than 120 countries. Technology is at the core of change today, and we are one of the world’s leaders in helping drive that change, with strong ecosystem relationships. We combine our strength in technology and leadership in cloud, data and AI with unmatched industry experience, functional expertise and global delivery capability. We are uniquely able to deliver tangible outcomes because of our broad range of services, solutions and assets across Strategy & Consulting, Technology, Operations, Industry X and Song. These capabilities, together with our culture of shared success and commitment to creating 360° value, enable us to help our clients reinvent and build trusted, lasting relationships. We measure our success by the 360° value we create for our clients, each other, our shareholders, partners and communities. Visit us at www.accenture.com

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