AV Account Manager, Managed Services

Posted:
9/29/2025, 12:19:46 AM

Location(s):
Dallas, Texas, United States ⋅ Texas, United States

Experience Level(s):
Junior ⋅ Mid Level

Field(s):
Customer Success & Support ⋅ Sales & Account Management

Workplace Type:
On-site

Job Description

Welcome to AMN Healthcare — Where Talent Meets Purpose

Ever wondered what it takes to build one of the largest and most respected healthcare staffing and total talent solutions companies? It takes trailblazers, innovators, and exceptional people like you.

At AMN Healthcare, we don’t just offer jobs — we build careers that make a difference.

Why AMN Healthcare? Because Excellence Is Our Standard:

  • Named to Becker’s Top 150 Places to Work in Healthcare — three years running.
  • Consistently ranked among SIA’s Largest Staffing Firms in America.
  • Honored with Modern Healthcare’s Innovators Award for driving change through innovation.
  • Proud holder of The Joint Commission’s Gold Seal of Approval for Staffing Companies since 2006.

Job Summary

    The Account Manager I, Physician & Leadership leads the account management function for the division by driving business growth plans, participating in central initiatives and implementing action plans for developing and engaging team members to increase fill rate, market share, revenue, and profitability of the division and AMN Healthcare. The Manager leads the managed services program operations and delivery of candidates through the managed services program.

    Job Responsibilities

    • Serve as the primary point of contact for suppliers supporting key clients, ensuring clear communication and timely follow up.
    • Build, maintain and strengthen long-term partnerships to support business growth and collaboration.
    • Manage day - to - day account activities, including job order processing, issue resolution, and performance tracking.
    • Work closely with internal teams to ensure client and supplier needs are met with accuracy and efficiency.
    • Monitor account performance metrics and prepare reports for leadership

    Key Skills

    • Strong attention to detail with the ability to manage priorities simultaneously
    • Excellent customer service and communication skills, both verbal and written
    • Proven ability to build and maintain strong professional relationships
    • Problem- solving mindset with a proactive approach to challenges
    • Collaborative team player who can also work independently

    Qualifications

      Education & Years of Experience

      • Associate's Degree plus 0-2 years of work experience OR High School Diploma/GED plus 2-4 years of work experience

      Additional Experience

      • Experience in sales or account management
      • Experience with Vendor Management Systems i.e. Fieldglass, Shiftwise, etc.

      Work Environment / Physical Requirements

      • Work is performed in an office/home office environment.
      • Team Members must have the ability to operate standard office equipment and keyboards.
      • Hybrid schedule in office Wednesdays and Thursdays

      AMN Healthcare will provide reasonable accommodations to qualified individuals with disabilities to enable them to perform the essential functions of the job.

      Our Core Values

        ● Respect ● Passion ● Continuous Improvement ● Trust ● Customer Focus ● Innovation

        At AMN we embrace the ways we are similar and different; respecting all voices and ensuring everyone has the opportunity to contribute to our collective success. We acknowledge our shared responsibility to foster a welcoming environment where everyone feels recognized and valued. We cast a wide net to recruit and retain competitive talent and build healthcare workforces supportive of the communities we serve. We believe in the power of compassion and collaboration to build healthy communities where access to quality care is available to all. Equal opportunity employer as to all protected groups, including protected veterans and individuals with disabilities.

        At AMN we recognize that in-person connections have value and promote collaboration. You will be expected to come into an AMN Healthcare office at a frequency dependent on the work arrangement for your role.

        Pay Rate

        $19.50 - $24.25 Hourly

        Final pay rate is dependent on experience, training, education, and location.

        This position may include additional compensation such as bonus or commission.  Please ask your recruiter for more information.