Role: Project Manager & Canada Warehouse Operations

Team: North American Logistics

Scope: Individual Contributor, P5

Years of Experience: 5+

Location: Reno, NV

As the Project Manager for our Canada marketplace transition & warehouse transfer initiative, you will play a critical role in planning, executing, and successfully launching our new warehouse facility for all three of our sales channels (wholesale, retail, Ecommerce). You’ll collaborate with cross-functional teams, warehouse partners, manage timelines, ensure the project’s smooth implementation to onboard a new warehouse while transitioning out of our existing warehouse.  This role expands Patagonia Canada’s business while streamlining operations resulting in more effective & efficient business practices to maximize Patagonia’s commitment to Save Our Home Planet.

What You’ll Do:

Project Manager

• Help define and oversee a comprehensive project plan, including scope, milestones, resources, and deliverables for the Canada warehouse relocation and Patagonia Marketplace transition for our wholesale, retail and ecommerce channels.
• Coordinate with key stakeholders – internal teams (Sales channels, Planning, Logistics, Technology, Finance, etc.) and external partners (contractors, vendors, regulatory bodies).
  • Communicate project updates, risks, and progress. 
  • Establish strong connection and active communication with key Patagonia stakeholders with regular updates to leadership.  
  • Foster a positive partnership environment with our 3PL provider and be the ambassador of Patagonia culture.
• Develop and manage a detailed project schedule, identifying critical paths and dependencies. 
  • Monitor progress, address delays, and adjust timelines as needed. 
  • Maintain accurate project documentation, including progress reports, change orders, and approvals.

Canada Warehouse Operations

• Work closely with 3PLs to advise on best practices based on Patagonia product and customer knowledge, ensuring smooth logistics operations.
• Collaborate with 3PL to manage inbound and outbound shipments, including order fulfillment, returns, and inventory reconciliation.
• Establish inventory disposition plans for recycle and 2nd quality product flows.
• Assist in resolving any issues related to transportation, storage, quality, or order fulfillment.  Understand when to involve additional Patagonia resources and team members. 
• Participate in the evaluation of the 3PL’s performance, including weekly KPI reviews and Quarterly Business Reviews (QBR).

Who You Are:

• Deeply passionate and committed to saving our home planet.
• Strategic Planning: Ability to develop and implement operational strategies.
• Financial Acumen: Understanding of budgeting, financial forecasting, and cost control.
• Negotiation: Strong negotiation skills for dealing with suppliers and vendors.
• Communication: Strong verbal and written communication skills for effective stakeholder engagement.
• Problem-Solving: Aptitude for identifying issues and implementing solutions quickly.
• Time Management: Excellent organizational skills, attention to detail, and problem-solving abilities. 
• Leadership: Ability to lead teams and manage cross-functional collaboration.

Experience You Bring:

• Bachelor’s degree in Business Management, Operations Management, or a related field.
• MBA or advanced degree can be advantageous.
• Extensive experience in warehouse operations, logistics, or supply chain management.
• Familiarity with project management software (e.g., MS Project, Trello), warehouse management systems (WMS), D365 F&O ERP.
• Advanced understanding of Excel and Microsoft office applications.
• Ability to travel extensively; ability to be in Canada regularly during project period, warehouse start-up, and peak periods.    
• Experience managing start-up projects, warehousing or logistics experience highly desired. 
• Project Management Professional (PMP) certification is a plus.

Hiring range: $100,000 – $125,000 USD Annual

At Patagonia, pay ranges are assigned to a job based on the location specific market median of similar jobs according to 3rd party salary benchmark surveys. Individual pay within that range can vary for several reasons including skills/capabilities, experience, and available budget. Note the full pay range for this role ranges from: $90,200.00 – $135,400 USD Annual USD Annual. The Hiring Range reflects where in the range we intend to hire for this role.

Employee Conduct
It is the responsibility of every employee to contribute to a positive, inclusive work environment through cooperative and professional interactions with co-workers, customers and vendors.

Equal Employment Opportunity

All qualified applicants will receive consideration for employment without discrimination on the basis of race, color, religion, sex, sexual orientation, gender identity, national origin, protected veteran status, disability, or any other factors prohibited by law.