Job Description:

• Fixed term part time position 7 days a fortnight until December 2025
• Specialist Clinics, Fitzroy location
• Friendly and supportive team environment

About the Role

We are seeking a vibrant and self-motivated individual to join our Specialist Clinics. As a Referral Clerk, you will be accountable for managing internal and external referrals to the Specialist Clinics within the policy and guidelines of the Department of Health (DoH) and Specialist Clinics.

The successful applicant will demonstrate strong customer service skills, as well as excellent organisational and communication skills in your work environment.

• Schedule patients
• Audit waiting lists.
• Work with the nursing and medical teams to ensure Specialist Clinics referrals are managed in accordance with policy
• Action booking requests from across the organisation and schedule patients
• Call and liaise with patients and GPs

Classifications for this position will range from HS1 - HS17 ($58,442 - $64,610 per annum pro rata)

Your Contribution

• Strong computer skills and knowledge of relevant Microsoft applications
• Excellent customer service, organisational and communication skills
• Completion of a medical terminology course is desirable
• Experience in the health care industry is desirable
• A valid Nationally Coordinated Criminal History check, or willing to obtain

What We Offer

• A focus on wellbeing initiatives, with regular events and programs
• Confidential, solutions-focused employee counselling
• A healthy work/life balance encouraged.
• Ability to join Fitness Passport - Your pass to an extensive choice of fitness facilities
• Salary Packaging – Increase your take home pay!
• In the heart of Fitzroy, CBD at our doorstep, close to some of Melbourne’s best cafes, public transport and lots of carparks
• Discounts and Promotions always available through our Foundation
• Regular opportunities for professional development to assist you to reach your career goals
• Culture of continuous improvement

About Specialist Clinics

The Specialist clinics provide over 90,000 non admitted patient appointments per year across 20 different medical and surgical specialties and receive over 26,000 new referrals per year. This is a fast paced and exciting place to work, being the gateway to the rest of the health service.

Working at St Vincent’s
St Vincent’s Hospital Melbourne (SVHM) is a leading teaching, research and tertiary health service. SVHM provides a diverse range of adult clinical services and is driven by values of Compassion, Justice, Integrity and Excellence.

Application

• Please attach your resume and cover letter to your application.
• If you would like a copy of the Position Description, please contact TalentHealthVIC@svha.org.au 

Shortlisting for this position will commence immediately. We encourage you to apply promptly as the advertisement may close early should a suitable applicant be sourced.

We encourage applications from people of all backgrounds and abilities. Inclusion is essential to our mission and diversity reflects the community we serve.

Please visit our website, for further information regarding our Aboriginal and Torres Strait Islander Employment at SVHM

SVHA has a duty of care under work health and safety legislation to eliminate and/or control the risk of transmission of vaccine preventable diseases in healthcare settings. You may therefore be required to undergo mandatory immunisations/vaccinations (including flu vaccinations).

Closing Date:

12 May 2025 11:59pm

Reconciliation Action Plan:

At St Vincent's we acknowledge the importance of creating a work environment that is welcoming, safe, equitable and inclusive for Aboriginal and/or Torres Strait Islander Employees. As part of our Commitment to Reconciliation and Closing the Gap in employment related outcomes, we encourage applications from Aboriginal and Torres Strait Islander Peoples.

For further information, visit https://www.svha.org.au/about-us/reconciliation or get in contact at indigenouscareers@svha.org.au

View Reconciliation Action Plan

Code of Conduct:

View Code of Conduct