NTU Innovation and Entrepreneurship (NTU I&E) fosters collaboration, coordination, and engagement across the innovation and entrepreneurship ecosystem at NTU. Its mission is to accelerate the translation of NTU’s scientific breakthroughs, creative endeavors, and innovations into impactful technological and social entrepreneurship ventures that benefit both industry and society.

The NTU Innovation Port serves as the central hub for I&E activities at NTU, acting as the primary point of contact and a dynamic networking space for the NTU community, alumni, and external partners. This venue hosts a variety of events, including training sessions, innovation challenges, and networking activities. The incumbent will play a pivotal role in supporting these initiatives by providing operations and technical assistance such as Audio Visual and IT support for events at the Innovation Port, managing NTU I&E’s facilities and booking system, and delivering operational and technical support for , NTU’s dedicated MVP Atelier.

The successful candidate can look forward to a rewarding career at NTU with ample opportunities for growth and development.

Responsibilities:

On-site Technical Support

• Set up, operate and troubleshoot IT/AV equipment at the Innovation Port, including microphones, speakers, mixers, projectors, and video walls, ensuring that all equipment is set up and configured correctly.

• Provide technical support for IT/AV equipment/software to speakers and attendees for events/meetings held at the NTU Innovation Port.

• Prepare user manuals and conduct training to users as and when required.

• Manage CCTV, door access, alarm system and other miscellaneous systems at the NTU Innovation Port.

• Update and manage content at the media walls of the NTU Innovation Port.

Facilities Management

• Liaise with contractors for site work, eg. maintenance, installations.

• Manage the facilities booking system for NTU Innovation Port.

General Laboratory Support

• Support day-to-day operations of , NTU’s MVP Atelier.

• Conduct proper and periodic maintenance of laboratory equipment.

• Enforce safety protocols and assist in the safety audits.

• General lab housekeeping.

• Any other ad-hoc initiatives and projects undertaken by the Office.

Requirements:

• Higher Nitec/Diploma in Electronics/Electrical Engineering / Mechanical Engineering / IT or equivalent certification from recognised institutes.

• Ability to configure, support and perform troubleshooting for common IT/AV equipment including microphones, speakers, mixers, projectors, and video walls and/or common laboratory equipment such as 3D printers.

• Knowledge in Microsoft Excel, Word, Powerpoint and Office applications.

• At least 1 year working experience in IT support or laboratory environment or related fields preferred.

• Preferably non-executive specialised in IT/computer-hardware/engineering or equivalent.

• Ability to read and work from technical and service manuals, technical orders, sales orders, specification, drawings, and other written instructions.

• Good communications skills and ability to liaise with end-users. 

• Customer service oriented, positive work attitude and good problem-solving skills.

• Display a high level of initiative with ability to work independently.

• Able to plan and prioritise workload without supervision.

• Continuous self-learning and self-initiating.

We regret that only shortlisted candidates will be notified.

Hiring Institution: NTU