Canadian Card Payments, Loyalty and Personal Lending Associate Program

Posted:
9/8/2024, 2:55:06 PM

Location(s):
Toronto, Ontario, Canada ⋅ Ontario, Canada

Experience Level(s):
Junior ⋅ Mid Level

Field(s):
People & HR

Role Type:

Undergraduate

Work Term:

Work Location:

Canada

Hours:

37.5

Pay Details:
We’re committed to providing fair and equitable compensation to all our colleagues. As a candidate, we encourage you to have an open dialogue with a member of our HR Team and ask compensation related questions, including pay details for this role.

Job Description:

Pay Details

We’re committed to providing fair and equitable compensation to all our colleagues. As a candidate, we encourage you to have an open dialogue with your recruiter and ask compensation related questions, including pay details for this role.

Department Overview

The Canadian Card Payments, Loyalty & Personal Lending (CCPL&PL) department is a dynamic team responsible for strategy, product development, customer lifecycle management and the financial performance of all Canadian credit card and personal lending products.

We consistently innovate our Canadian credit cards with industry-leading digital capabilities: TD Consumer and Business credit cards are found in wallets across Canada, thanks to the ease and convenience our products offer. We also leverage our retail distribution network, direct response channels and key co-brand partnerships (including Aeroplan and Amazon) to deliver unexpectedly human perks for our valued customers.

Our team's overall goal is to help customers build better lives with simplified borrowing solutions that not only serve their needs but are accessible to all our customers across all channels.

Job Details

About The Program

The Canadian Card Payments, Loyalty and Personal Lending Associate Program is an immersive 24-month program designed to help you step into our world of Canadian Credit Cards and personal lending products through challenging projects and assignments alongside experienced colleagues at the top of their game. The goal of the program is to help you develop strong analytical skills to determine the business impact of our product offerings and understand how it all relates back to our customers.

If you're customer-focused, business-savvy and have a knack for product appeal, we want you to be part of our leadership rotational program.

In this program you’ll rotate* across Canadian Credit Cards and Personal Lending business units every six months:

  • Product Management
  • Project Delivery & Execution
  • Loyalty & Partnerships
  • Credit Risk & Loss Mitigation

*We align rotation opportunities with our business strategies to ensure you work on the most important priorities.

What You’ll Do

No matter where you work at TD you'll make a meaningful impact, grow your skills and thrive in our culture of care. Here's what that means as a Canadian Credit Card and Personal Lending associate:

Make an Impact:

  • Use your strong communication, analytical and problem-solving skills to add value to each rotation you're assigned
  • Build and maintain strong relationships with colleagues across the Canadian Credit Card Businesses in addition to various support partners

Experience Growth:

  • Participate in unique development opportunities, such as learning sessions with principal Credit Card partners
  • Spend time with executive leadership for mentorship and presentations
  • Get regular access to personal brand development sessions

Cultivate Our Culture of Care:

  • Act as a Canadian Credit Cards, Loyalty and Personal Lending Associate Program ambassador by supporting future cohorts
  • Participate in internal committees to drive positive change as well as community events to make an impact on our greater customer and colleague community

Job Requirements

What You Need to Succeed

We're proud to work with a diverse group of colleagues. If you have relevant experience that isn’t mentioned below, tell us in your resume or cover letter:

  • A self-starter who can work autonomously and be a strong team player
  • Strong analytical and problem-solving skills
  • Ability to navigate through ambiguity
  • Exceptional communication and interpersonal skills
  • Inquisitive with a proven ability to learn in unfamiliar environments
  • Innovative Thought Leader
  • Microsoft Office Suite Skills (including Excel)
  • Jira experience is an asset
  • Adaptable and resilient
  • A focus on customer service and building strong relationships
  • Desire to work in a caring, respectful and inclusive environment where all employees are supported

Additional Information

Educational Requirements

  • Undergraduate degree in a business-related field. Must be graduated by May 2025 with an Undergraduate degree in a business-related field

Program Location and Start Date

This is a Toronto-based program which starts in July, 2025.

Applications must include:

Transcripts, Cover letter (one letter-sized page or less; include graduation month/date/year in your cover letter) Resume (maximum of two pages)

Posting Close Date: September 30th.

We welcome all applications but can only respond to candidates selected for an interview. We thank all applicants for their interest!

Who We Are

TD is one of the world's leading global financial institutions and is the fifth largest bank in North America by branches/stores. Every day, we deliver legendary customer experiences to over 27 million households and businesses in Canada, the United States and around the world. More than 95,000 TD colleagues bring their skills, talent, and creativity to the Bank, those we serve, and the economies we support. We are guided by our vision to Be the Better Bank and our purpose to enrich the lives of our customers, communities and colleagues.

TD is deeply committed to being a leader in customer experience, that is why we believe that all colleagues, no matter where they work, are customer facing. As we build our business and deliver on our strategy, we are innovating to enhance the customer experience and build capabilities to shape the future of banking. Whether you’ve got years of banking experience or are just starting your career in financial services, we can help you realize your potential. Through regular leadership and development conversations to mentorship and training programs, we’re here to support you towards your goals. As an organization, we keep growing – and so will you.

Our Total Rewards Package

Our Total Rewards package reflects the investments we make in our colleagues to help them and their families achieve their financial, physical, and mental well-being goals. Total Rewards at TD includes a base salary, variable compensation, and several other key plans such as health and well-being benefits, savings and retirement programs, paid time off, banking benefits and discounts, career development, and reward and recognition programs. Learn more

Additional Information:
We’re delighted that you’re considering building a career with TD. Through regular development conversations, training programs, and a competitive benefits plan, we’re committed to providing the support our colleagues need to thrive both at work and at home.

Colleague Development
If you’re interested in a specific career path or are looking to build certain skills, we want to help you succeed. You’ll have regular career, development, and performance conversations with your manager, as well as access to an online learning platform and a variety of mentoring programs to help you unlock future opportunities. Whether you have a passion for helping customers and want to expand your experience, or you want to coach and inspire your colleagues, there are many different career paths within our organization at TD – and we’re committed to helping you identify opportunities that support your goals.

Training & Onboarding
We will provide training and onboarding sessions to ensure that you’ve got everything you need to succeed in your new role.

Interview Process
We’ll reach out to candidates of interest to schedule an interview. We do our best to communicate outcomes to all applicants by email or phone call.

Accommodation
Your accessibility is important to us. Please let us know if you’d like accommodations (including accessible meeting rooms, captioning for virtual interviews, etc.) to help us remove barriers so that you can participate throughout the interview process.

We look forward to hearing from you!

Language Requirement:

N/A.