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Job Category

Sales

Job Details

About Salesforce

We’re Salesforce, the Customer Company, inspiring the future of business with AI+ Data +CRM. Leading with our core values, we help companies across every industry blaze new trails and connect with customers in a whole new way. And, we empower you to be a Trailblazer, too — driving your performance and career growth, charting new paths, and improving the state of the world. If you believe in business as the greatest platform for change and in companies doing well and doing good – you’ve come to the right place.

• The Salesforce Cloud Technical Architect is a pre-sales customer-facing enterprise domain expert applying broad technical skills, with industry knowledge and deep business acumen, supporting sales teams in developing Salesforce value propositions that align to our customers’ business strategies on digital transformation and cloud adoption. The Salesforce Cloud Technical Architect is a subject matter expert in one or more categories that may include: business strategy, application architecture, data & information, integration, security, cloud computing, artificial intelligence, distributed platforms, mobile, and analytics. With a solid blend of technical and sales skills, the Salesforce Cloud Technical Architect uses a consultative approach to understand business and technical requirements.

• The Salesforce Cloud Technical Architect determines which Salesforce and third party technologies to leverage in customer driven architectures, based upon product knowledge, industry experience, industry standard integration frameworks and Salesforce Architecture methodologies.

• With a broad IT background including solution architecture, technical architecture, software/systems engineering, cloud computing, and governance, the Salesforce Cloud Technical Architect leads key discussions and considerations around change programs from both a business and technical perspective.

• The Salesforce Cloud Technical Architect helps the sales teams develop specific, repeatable propositions and go to market strategies.

• The Salesforce Cloud Technical Architect also participates in the delivery of solution best practices, reference architectures, educational sessions and industry summits to existing customers, partners and to internal audiences.

 

Your Impact - Responsibilities:

• Business planning and strategy

• Become a trusted advisor to CIO/CTO/Architects level contacts and their teams as they look to move their business to a cloud architecture

• Earn the trust of prospects' and customers’ CISO/CSO/Chief Risk Officer and similar.

• Present Salesforce technology infrastructure, including demonstrating deep familiarity with company's platform capabilities, hosting infrastructure, security and integration capabilities

• Understand the customer need and establish company's product as the best solution that addresses the technical and business requirements

• Conduct architecture and technical workshops that may include enablement sessions

• Manage customer technical due diligence and risk management processes

• Work closely with other elements of the Salesforce organization, e.g. alliances, solution engineering, industry business unit, product marketing, etc. to develop and execute internal and external programs and initiatives

• Assist sales teams in responses to RFPs and technical requirements documents

• Participate in all appropriate product, sales, and procedural training and certification to acquire and maintain the knowledge necessary to be effective in the position

• Attain quarterly and annual objectives assigned by management

• Mentor and guide more junior technical resources

Minimum Qualifications:

• Multi-year experience in either software, system or enterprise architecture disciplines

• Good understanding of the architectural principles of cloud based platforms including SaaS, PaaS, multitenancy, multi-tiered infrastructure, etc.

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