Responsible for being the primary internal support contact and point person for sales personnel and strategic partners. This individual will deliver superior service and support to all internal/external sales staff, as well as sales partner relationships (Strategic Partners, Independent Sales Organizations and Independent Contractors).

The Sales Support will be responsible for performing a wide range of duties, among these are:

• To prepare and deliver new applications generated from Elavon Nordic Sales Team
• Coordinator and support for applications on a daily basis, including, but may not be limited to reviewing problems reported, prioritizing and researching these problems, determining the solutions, and resolving them.
• Review merchant’s applications for accuracy.
• Key responsible for answering boarding team on open issues, pending’s in the application process.
• Key responsible and implementer of approved MIDs and inform partners, merchants and sales of implementation.
• Maintain and update database of existing merchants and partners.
• Acting as primary support contact for internally and for our partners.
• To be a trusted source and backup to our sales persons and assist with common questions and administrative issues.
• Support sales by participating on important customer meetings.
• Develop positive relationship and daily communication internally, with partners and merchants regarding various administrative supporting issues.
• Internal escalation to management of major client problems, as brought to our attention by sales or partners.
• Proficiency in Excel is required.
• The role involves traveling for partner visits in Finland.

Requirements:

• Fluent in Norwegian, Swedish, and English.
• Education or training from outgoing sales, preferably Partner sales.
   

Nice to have:

• Proficiency in Finnish.