Posted:
12/18/2024, 12:02:46 PM
Location(s):
Arizona, United States ⋅ Glendale, Arizona, United States
Experience Level(s):
Senior
Field(s):
Customer Success & Support
Workplace Type:
On-site
Primary City/State:
Glendale, ArizonaDepartment Name:
Environmental Svcs-HospWork Shift:
EveningJob Category:
Facilities, Environmental Services, and CulinaryOperating a hospital is more than IV bags and trauma rooms. One might be surprised by the number of people – and the hats they wear – who work behind the scenes to make sure a hospital runs smoothly and safely for our patients, visitors and staff. Each one plays a critical role and is part of a team to ensure the best care for our patients.
As an Senior Environmental Services Associate, you will set an example of excellent customer service while maintaining a safe and clean environment and identifying safety issues related to housekeeping. Once fully trained, you will assist in training other new members of the team. In addition to these functions, you will be performing a wide range of tasks such as dusting, mopping, scrubbing, disinfecting, vacuuming and polishing according to department policy and procedures.
Shift Details:
Full Time / 40 hours per week
Day: 3pm-11:30
Weekends and Holiday rotations are required for this role. Enjoy a flat rate $1/hour weekend shift differential when applicable.
*if selected, the recruiter will provide eligibility criteria for the sign-on bonus
POSITION SUMMARY
This position conducts heavy cleaning and floor care work such as carpet cleaning, stripping/refinishing hard floor surfaces, and special projects. Operates and maintains power cleaning equipment and responds to assigned service requests such as project cleaning, equipment removal, trash or linen removal. Sets an example of excellent customer service while maintaining a safe and clean environment and identifying safety issues related to housekeeping.
CORE FUNCTIONS
1. Responds promptly to all requests for cleaning services via computerized and paper based tracking systems. Conducts requested work, such as removal, replacement, cleaning of equipment and furniture, or cleaning of an area. Maintains reports by keeping task and infection control logs of completed daily tasks and events, and documentation required for the request tracking system. Focuses on, and serves as a role model of, responsive customer service.
2. Performs specialty cleaning and infection control functions in specialized areas such as clinical areas, surgical suite, Cath lab, specialty rooms, and sterile areas. Conduct specialized gowning and cleaning procedures specific to infectious elements in isolation rooms. Maintains proper Infection Control cleaning standards at all times, including hand hygiene requirements.
3. Maintains cleanliness and operational functioning of department equipment and notifies appropriate personnel of needed repairs. Protects equipment from damage by proper use and properly logs out and in equipment that is used.
4. Assesses environmental conditions to ensure that the facility is neat, clean, safe and orderly. Anticipates and resolves clutter and safety issues. Exercises judgment in deciding which problems need to be quickly referred to a Supervisor for assistance. Maintains communication with immediate supervisor and/or facilities services staff, about status of repair completion in the facility; follows up as assigned.
5. Provides leadership for less experienced associates. May assist with on-the-job training for other staff in cleaning techniques, chemical usage, supply restocking, and infection control procedures including hand hygiene. Focuses on and serves as a role model of responsive customer service.
6. Performs scheduled floor care procedures including dust mopping, mopping, stripping and refinishing, burnishing, and carpet extraction. Calculates quantities and mix ratio of cleaning chemicals.
7. Works under regular supervision within assigned facility. Internal customers include staff, physicians, nurses, patients, visitors, supervisors, managers, and executives. External customers include visitors, patients, and employees from other facilities.
Performs all functions according to established policies, procedures, regulatory and accreditation requirements, as well as applicable professional standards. Provides all customers of Banner Health with an excellent service experience by consistently demonstrating our core and leader behaviors each and every day.
NOTE: The core functions are intended to describe the general content of and requirements of this position and are not intended to be an exhaustive statement of duties. Specific tasks or responsibilities will be documented as outlined by the incumbent's immediate manager.
SUPERVISORY RESPONSIBILITIES
DIRECTLY REPORTING
None
MATRIX OR INDIRECT REPORTING
None
TYPE OF SUPERVISORY RESPONSIBILITIES
N/A
Banner Health Leadership will strive to uphold the mission, vision, and values of the organization. They will serve as role models for staff and act in a people-centered, service excellence-focused, and results-oriented manner.
PHYSICAL DEMANDS/ENVIRONMENT FACTORS
FM - Typical Facilities/Maintenance/Outside Services Environment: (EVS Technician I, Electrician, Groundskeeper, M/R Courier)
Able to stand, climb, stoop, bend frequently; positions require considerable physical activity
May be required to lift up to 75 pounds.
Requires ability to tolerate exposure to conditions which may include toxic chemicals, bio-hazardous materials, dirt, dust, fumes, smoke, heights, high temperatures or confined spaces.
Able to use proper body mechanics to lift supplies and equipment and push carts and dollies weighing up to 500 lbs.
Needs adequate color vision. Must wear protective clothing as required.
May be required to travel to various locations.
Needs ability to communicate effectively through reading, writing, and speaking in person or on telephone.
MINIMUM QUALIFICATIONS
Requires the skills, knowledge and abilities normally acquired over one to two years of diversified environmental service work experience in a health care or institutional setting. Must have a working knowledge of how to operate typical industrial cleaning equipment and the use of cleaning techniques appropriate to the healthcare environment. Must have basic math skills. Must be able to communicate effectively orally and in writing to provide instructions and information to others. Must be able to interpret and respond appropriately to verbal and written instructions. Must accomplish assigned work despite frequent interruptions and changing priorities, and have the ability to multi-task in coordinating several projects simultaneously. Must serve as a role model to others in customer service skills, safe work practices, and infection control including hand hygiene.
Employees working at Banner Behavioral Health Hospital, Boswell Skilled Nursing Facility, Olive Branch Senior Center or the Whole Health Clinic must possess an Arizona Fingerprint Clearance Card at the time of hire and maintain the card for the duration of their employment.
PREFERRED QUALIFICATIONS
Basic computer skills are helpful. Previous related experience and familiarity with environmental services equipment and cleaning techniques is preferred.
Additional related education and/or experience preferred.
DATE APPROVED 05/14/2023
EEO Statement:
EEO/Female/Minority/Disability/Veterans
Our organization supports a drug-free work environment.
Privacy Policy:
Website: https://bannerhealth.com/
Headquarter Location: Phoenix, Arizona, United States
Employee Count: 10001+
Year Founded: 1999
IPO Status: Private
Industries: Health Care ⋅ Insurance ⋅ Non Profit