Job Description:

Note: Fidelity is not providing immigration sponsorship for this position.

The Role

The Legal Operations Analyst will work in a team environment by supporting and providing accurate and timely processing of documents in a multi-client and multi-benefit setting for the Qualification Services Organization.  The Legal Operations Analyst will be tasked with meeting client deliverables while supporting the team’s daily processing of legal documents; Power of Attorney, Subpoena, Bankruptcy, Tax Levy, Restraining Orders and Garnishments. 

This position requires flexibility due to the nature of the position and the changing responsibilities throughout the day. The level of exposure the team is managing each day makes it essential to have a person with a comprehensive understanding of risk management and time management responsibilities.

Responsibilities include:

• Validating written requests to ensure legitimacy and that they meet standard guidelines of both Fidelity’s internal controls and federal and state regulatory requirements
• Analyzing customer records to ensure proper quality standards as required by each specific business unit
• Providing support to internal operational, customer-facing, and client service groups
• Acting with integrity and maintaining confidentiality when handling sensitive information.
• Ensuring all items within each specific team function are resolved in a timely manner and meet accuracy standards.

The Expertise and Skills You Bring

• Bachelor’s Degree preferred or 3 - 5 years equivalent work experience.
• Proven track record of working effectively in a result based and processing-oriented work environment.
• Experience in financial services or high-volume transaction processing.
• Strong knowledge of Defined Contribution, Defined Benefit and Health & Welfare plans
• Consistent track record of working effectively in a result and process-oriented work environment.

• High level of accuracy and attention to detail, particularly in written documents.
• Strong analytical and research skills.
• Excellent oral and written communication skills.
• The ability to confidently spot and raise issues.
• Excellent organizational and time management skills with the ability to prioritize and manage multiple tasks simultaneously.
• Ability to prioritize, problem solve and make decisions.
• Paralegal, Risk or Compliance background preferred.

The Team

This team is responsible for mitigating risks to the firm and ensuring required responses are handled appropriately and on time. The role interacts with multiple internal groups such as client management, compliance, legal, risk, operations, and services group, as well as our customer service group.  The larger Qualification Services Organization is a multi-client and multi-product group that provides specialized processing on behalf of our plan sponsors.

Certifications:

Category:

Compliance

Most roles at Fidelity are Hybrid, requiring associates to work onsite every other week (all business days, M-F) in a Fidelity office. This does not apply to Remote or fully Onsite roles. Some roles may have unique onsite requirements. Please consult with your recruiter for the specific expectations for this position.

Please be advised that Fidelity’s business is governed by the provisions of the Securities Exchange Act of 1934, the Investment Advisers Act of 1940, the Investment Company Act of 1940, ERISA, numerous state laws governing securities, investment and retirement-related financial activities and the rules and regulations of numerous self-regulatory organizations, including FINRA, among others. Those laws and regulations may restrict Fidelity from hiring and/or associating with individuals with certain Criminal Histories.