Customer Success Associate

Posted:
3/4/2025, 1:48:52 PM

Location(s):
Metro Manila, Philippines ⋅ Taguig, Metro Manila, Philippines

Experience Level(s):
Junior ⋅ Mid Level ⋅ Senior

Field(s):
Customer Success & Support ⋅ Sales & Account Management

Workplace Type:
Hybrid

PayMongo is the Philippines’ leading financial operating system, enabling businesses to accept payments, manage finances, and scale effortlessly. Over the next few years, we aim to redefine the financial landscape with innovative solutions that simplify and empower business growth.

As a Customer Success Associate, you will work closely with a wide range of innovative businesses. Each customer encounters different challenges and you will act as a trusted business advisor, helping them effectively leverage our products to drive overall business growth.

Within PayMongo, Customer Success sits at the nexus of our Sales, Product, Marketing and Growth teams helping to drive company growth and transforming the way payments are processed in the Philippines. Our Customer Success Associates act as partners to our customers, serving as the bridge between their needs and our products.
PayMongo is a financial technology company empowering businesses to scale and thrive with powerful financial tools. We started the company in March 2019, and we are backed by Silicon Valley's most forward-thinking investors including Y Combinator, Peter Thiel, Founders Fund and Stripe. We are looking for people with passion, grit and the integrity to help us build the future of payments.

PayMongo

Website: https://paymongo.com/

Headquarter Location: Taguig, Rizal, Philippines

Employee Count: 101-250

Year Founded: 2019

IPO Status: Private

Last Funding Type: Series B

Industries: Financial Services ⋅ FinTech ⋅ Payments