Job Description

• Oversees opening and closing of store.
• Schedules employee hours and shifts. Monitors employee work habits and makes sure tasks are completed in a timel fashion.
• Conducts performance reviews.
• Writes up reports of employee behavior or customer complaints.
• Keeps work area clean and organized.
• Motivates employees and offers incentives for strong work performances.
• Welcomes customers in a retail setting.
• Addresses and resolves customer complaints.
• Responds quickly and practically to emergencies, crises, or unexpected problems during the shift.
• Ensures that customers are satisfied and find what they are looking for
• Responsible to educate customers on product line Restocks merchandise.
• To ensure that receiving and storage of food products/merchandise are stored and recorded properly.
• All inventory must be accounted for.
• Makes sure daily orders and/or sales goals are met.
• Ensures that proper cash handling procedures are in place and observed at all times.
• Processes paperwork for HR or upper management as required. Trains new employees