• Ensures compliance with all regulatory agencies governing health care delivery and rules of accrediting bodies.
• Continually monitor operations, programs, physical properties and recommend appropriate changes.
• Works under the supervision of the Operations Manager and Physician Services Clinic Director in implementing the clinic's long-range plans for the facility.
• Keeps Management informed about trends, problem, and activities that impact clinic operations or policies.
• Works with Medical Director, relevant staff other departments prior to recommending or in establishing new policies to ensure support and availability of resources.
• Directs and supervises clinic activities thru meetings with clinical/ support staff on a regular basis to receive input, discuss opportunities and present reports.
• Maintains professional affiliations and enhances professional growth and development to keep current in the trends in clinic administration, to include patient flow, collections, staff development training.
• Resolves medical and or administrative problem and keeps lines of communication open to ensure high employee morale in the clinic environment.
• Coordinates with Physician Services Management and the Medical Director in an effective effort in recruitment, development, evaluation, and retention of quality Medical/Support staff.
• Utilization of guest excellence skills at all time and deals with patient complaints according to current Department policies.
• Monitor staff for exhibiting ADIET skills and provides feedback as needed.
• Must have the ability to participate in the clinic's budget development and monitor upon implementation.
• Performs related responsibilities as required or directed.
   

EDUCATION:

• Bachelor’s Degree in Health Care Field or Business Admin /Accounting preferred. High School Diploma required  

LICENSURE, REGISTRATION, CERTIFICATION:

• N/A  

EXPERIENCE:

• Prefer 5+ years of experience in Management / Supervision in Healthcare field.     

KNOWLEDGE, SKILLS, AND ABILITIES:

• Knowledge of the principles and practices of health planning and management sufficient to manage, direct and coordinate the operation of a major health care organization.
• Knowledge of principles and practices of employee development sufficient to ensure organizational productivity. 
• Knowledge of computer programs and applications. 
• Skills in exercising a high degree of initiative, judgment, discretion, and decision making to achieve organizational objectives.
• Skills in analyzing situations accurately and taking effective action. 
• Skill in establishing and maintaining effective working relationships with employees, policy-making bodies, third-party payers, patients, and the community.
• Skills in organizing work, making assignments and achieving goals and objectives.
• Skills in exercising judgment and discretion in developing, applying, interpreting and coordinating departmental policies and procedures. 
• Ability to establish and maintain quality control standards. 
• Ability to organize and integrate organizational priorities and complete deadlines. 
• Ability to prepare comprehensive reports.