Location(s)

Birmingham, Alabama, P&C-3400 N Central Expwy-Richardson-TX

Details

Kemper is one of the nation’s leading specialized insurers. Our success is a direct reflection of the talented and diverse people who make a positive difference in the lives of our customers every day. We believe a high-performing culture, valuable opportunities for personal development and professional challenge, and a healthy work-life balance can be highly motivating and productive. Kemper’s products and services are making a real difference to our customers, who have unique and evolving needs. By joining our team, you are helping to provide an experience to our stakeholders that delivers on our promises. 

Kemper is seeking a Senior Manager for our Arbitration and Subrogation Department.  The selected candidate will work out of the Richardson or Birmingham office and will work closely with and report directly to the Director of Claims, Arbitration and Subrogation.  The Senior Manager will assist the leadership team in the development, communication, and execution of the Claims organization’s strategic initiatives. The role involves a strong focus on Audit, Reporting, as well as Quality and Customer Service Improvements.  Some travel may be required.   

This role requires a highly resourceful professional who is organized, self-motivated, and collaborative.  The Senior Manager may be responsible for leading Arbitration and Subrogation Leadership meetings on behalf of the Director.   The Senior Manager will assist the Director with strategic priorities and may coordinate communications to ensure overall efficient operations. 

Position Responsibilities

• Scope, plan and execute multiple, often quick turnaround projects with minimal assistance.

• Coordinates strategic meetings, documentation and deliverables.  Sets pace for meeting key timelines and manages expectations.

• Provides key information and analysis to ensure alignment with the overall business strategy.

• Collaborates with other Kemper Leaders to ensure all department and company goals are met.

• Provides leadership and direction to multiple Arbitration and Subrogation teams.

• Conducts regular file reviews and leadership audits for the Arbitration and Subrogation Team.

• Grants reserve and settlement authority as needed and within scope of handling.

• Must work in multiple systems (Claims Center, E-Subro Hub, Tableau Reporting, etc.) to prepare reports as needed to oversee multiple teams and as requested by the Director.

Position Qualifications:

• Personal Auto insurance experience required

• 8+ years of experience in a Leadership role preferred

• Strong Claims background

• College Degree required, or commensurate business experience

• Completion or active pursuit of AIC/CPCU designations is desirable

• TX or FL Adjuster’s license is required.

• This position will start fully onsite for the training period. Once training is completed this will transition to onsite with occasional work from home opportunities out of our Richardson or Birmingham location.

The range for this position is $95,900 to $159,700. When determining candidate offers, we consider experience, skills, education, certifications, and geographic location among other factors. This job is also eligible for our Kemper benefits package (Medical, Dental, Vision, PTO, 401k, etc.

Kemper is proud to be an equal opportunity employer. All applicants will be considered for employment without attention to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran, disability status or any other status protected by the laws or regulations in the locations where we operate. We are committed to supporting diversity and equality across our organization and we work diligently to maintain a workplace free from discrimination.  

Kemper does not accept unsolicited resumes through or from search firms or staffing agencies. All unsolicited resumes will be considered the property of Kemper and Kemper will not be obligated to pay a placement fee.