Referred applicants should not apply directly to this role.

All referred applicants must first be submitted through Workday by a current Loblaw Colleague.

Come make your difference in communities across Canada, where authenticity, trust and making connections is valued – as we shape the future of Canadian retail, together. Our unique position as one of the country's largest employers, coupled with our commitment to positively impact the lives of all Canadians, provides our colleagues a range of opportunities and experiences to help Canadians Live Life Well®.

At Loblaw Companies Limited, we succeed through collaboration and commitment and set a high bar for ourselves and those around us. Whether you are just starting your career, re-entering the workforce, or looking for a new job, this is where you belong. 

Hopefully, you’ll recognize Loblaw as the leader in food and pharmacy across Canada. With a team of approximately 200,000 colleagues, we welcome Canadians into our stores and online, and we serve them with a passionate focus on our purpose: helping Canadians to Live Life Well®.

We do lots of good stuff. And frankly, there has never been a better time to join our organization, especially if you are passionate about Retail Excellence. That’s because we’re establishing a team of dedicated, innovative, and collaborative professionals for various positions within our divisional e-commerce team. This group works closely with our traditional in-store teams to help ensure our online shopping experience is effortless, intuitive and reliable, by helping Canadians find the right products and in the right way. 

Reporting to the Divisional Omni-Channel Lead, the Sr. Category Director, Omni-Channel has ultimate accountability of the online shopping experience for food & non-food categories, including vision, strategy, financial performance and program execution. This role will be responsible for coaching, mentoring and developing your team to achieve overall divisional Omni-Channel objectives.

This is important work. Canadians are counting on us. So, whether you want to join the Loblaw organization or are already an experienced member of the team, you will consider applying.

What You’ll Do:

• Build online merchandising strategy across divisional banners in collaboration with retail and Omni Category Directors
• Own the short-term & long-term category strategies within the division for the online channel
• Ensure a seamless and consistent shopping experience between instore and online through integrated promotions and marketing aligned with the division and enterprise
• Build the online store front that engages customers, by ensuring the right products are surfaced at the right time personalized to customers shopping the website/app
• Ensure team of Category Directors work with the in-store merchandising teams and Loblaw Digital to build category programs and ensure that targets for sales, margin, market share & tonnage for a group of categories are met
• Collaboratively plan activities and develop positive relationships with the retail Category Directors in order to improve sales & profit.
• Build strong relationships and leverage all key collaborators to invest in their business for growth ahead of the market.
• Collaborate with Digital Central Merchandising team to define go-to-market strategies and build online experiences for seasonal & enterprise events that engage customers effectively in discovering and buying specific categories
• Take full ownership and responsibility for achieving overall online banner targets and Key Performance Indicators
• Review weekly online channel category & product performance to find opportunities for improvements
• Understand the competitive landscape of the retail online industry to be Canada’s favourite online destination
• Actively support the divisional promotional collective planning process and leadership program governance model to ensure effective planning and leadership alignment on all seasonal, banner and enterprise programs
• Manage timelines, merchant communications and key process deliverables, and collaborate across teams to adjust planning processes for optimal results
• Excellent communication skills and able to present to and influence senior management
• Coach, develop and mentor team members, including identifying on-the-job training needs, providing feedback, and supporting colleague development

What You’ll Need:

• 5-7 years of business experience in category management and/or e-commerce merchandising 
• 5+ years' experience leading and establishing a team
• A strong understanding of the market and competitive landscape to recognize and capitalize on opportunities
• Thrive in a fast-paced environment, in partnership with divisions and collaborators across the enterprise to tackle complex problems
• Confirmed strength in having a ‘customer lens’ in all decision-making process
• Consistent track record to develop short- and long-term plans in line with corporate strategies
• Dynamic and innovative: enthusiastically seeks out opportunities to improve competitiveness and demonstrates an innovative spirit.
• Ability to capture and synthesize customer, competitor and market insight and information
• Confirmed ability to deliver results in a high-pressure environment with the ability to set priorities and meet challenging deadlines.
• An effective change agent who possesses the influencing skills needed to help the organization adopt new ways of thinking and to accept more sophisticated business tools
• Champion strong business relationships through networking and communication skills 
• A curious and entrepreneurial attitude

Our commitment to Sustainability and Social Impact is an essential part of the way we do business, and we focus our attention on areas where we can have the greatest impact. Our approach to sustainability and social impact is based on three pillars – Environment, Sourcing and Community – and we are constantly looking for ways to demonstrate leadership in these important areas. Our CORE Values – Care, Ownership, Respect and Excellence – guide all our decision-making and come to life through our Blue Culture. We offer our colleagues progressive careers, comprehensive training, flexibility, and other competitive benefits – these are some of the many reasons why we are one of Canada’s Top Employers, Canada’s Best Diversity Employers, Canada’s Greenest Employers & Canada’s Top Employers for Young People.

If you are unsure whether your experience matches every requirement above, we encourage you to apply anyway. We are looking for varied perspectives which include diverse experiences that we can add to our team.

We have a long-standing focus on diversity, equity and inclusion because we know it will make our company a better place to work and shop. We are committed to creating accessible environments for our colleagues, candidates and customers. Requests for accommodation due to a disability (which may be visible or invisible, temporary or permanent) can be made at any stage of application and employment. We encourage candidates to make their accommodation needs known so that we can provide equitable opportunities.  
 
Please Note:
Candidates who are 18 years or older are required to complete a criminal background check. Details will be provided through the application process.