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Job Category

Software Engineering

Job Details

About Salesforce

We’re Salesforce, the Customer Company, inspiring the future of business with AI+ Data +CRM. Leading with our core values, we help companies across every industry blaze new trails and connect with customers in a whole new way. And, we empower you to be a Trailblazer, too — driving your performance and career growth, charting new paths, and improving the state of the world. If you believe in business as the greatest platform for change and in companies doing well and doing good – you’ve come to the right place.

Salesforce is looking for a Site Reliability Engineer to build and run multi-substrate Kubernetes and microservices platforms which power Core CRM and a growing set of applications across Salesforce! This platform provides the ability to develop and deploy microservices quickly and efficiently, accelerating their path to production! 

You are responsible for the high availability of a large fleet of clusters running various technologies like Kubernetes, docker, software load balancers, zookeeper, service mesh, istio and so on. You’ll gain valuable experience solving real production issues, expanding your knowledge of the architecture of k8s ecosystem services and internals.
You will contribute code wherever possible to drive improvement
You will automate efforts in Python/Golang/Puppet/Jenkins to eliminate manual work with day to day operations.
You will create improvements to CI/CD pipelines built on Terraform, Spinnaker, and Argo
You will help improve the platform's visibility by implementing vital monitoring and metrics with Prometheus, Grafana, and other monitoring frameworks.
You’ll implement self-healing mechanisms to fix issues to reduce manual labor proactively.
You will get to improve your communication and collaboration skills working with various other teams across Salesforce.
You will interact with a highly innovative and creative team of developers and architects.
You will evaluate new technologies to tackle problems as needed

You are the ideal candidate if you are passionate about live site service ownership. You have proven a strong ability to manage large distributed systems. You are comfortable with troubleshooting complex production issues that span multiple disciplines. You bring a solid understanding of how infrastructure software components work. You are able to automate tasks using a modern high level language. You have good written and spoken communication skills.

Job Requirements: 

8+ years of experience in SRE/DevOps/Systems Engineering roles
Experience operating large scale distributed systems in cloud environments
Excellent troubleshooting skills with the ability to learn new technologies in complex distributed systems
Strong working experience with Linux Systems Administration and knowledge of Linux internals.
Experience with Kubernetes, Docker, or Service Mesh
Scripting/programming languages: Python, GoLang etc .,
Good knowledge of Networking protocols and components: TCP/IP Stack, Switches, Routers, Load Balancers.
Experience in configuration management tools, Puppet, Chef, Ansible or other devops tools.
Experience in any of the monitoring tools like Nagios, Grafana, Zabbix etc.
Experience with AWS, Terraform, Spinnaker
A continuous learner and a critical thinker
A great teammate with excellent communication skills

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Posting Statement

At Salesforce we believe that the business of business is to improve the state of our world. Each of us has a responsibility to drive Equality in our communities and workplaces. We are committed to creating a workforce that reflects society through inclusive programs and initiatives such as equal pay, employee resource groups, inclusive benefits, and more. Learn more about Equality at www.equality.com and explore our company benefits at www.salesforcebenefits.com.

Salesforce is an Equal Employment Opportunity and Affirmative Action Employer. Qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender perception or identity, national origin, age, marital status, protected veteran status, or disability status. Salesforce does not accept unsolicited headhunter and agency resumes. Salesforce will not pay any third-party agency or company that does not have a signed agreement with Salesforce.

Salesforce welcomes all.

Pursuant to the San Francisco Fair Chance Ordinance and the Los Angeles Fair Chance Initiative for Hiring, Salesforce will consider for employment qualified applicants with arrest and conviction records.

For California-based roles, the base salary hiring range for this position is $165,600 to $323,400.

Compensation offered will be determined by factors such as location, level, job-related knowledge, skills, and experience. Certain roles may be eligible for incentive compensation, equity, benefits. More details about our company benefits can be found at the following link: https://www.salesforcebenefits.com.