Sales and Account Support Specialist

Posted:
10/31/2024, 6:34:06 AM

Location(s):
Texas, United States ⋅ Houston, Texas, United States

Experience Level(s):
Mid Level ⋅ Senior

Field(s):
Customer Success & Support ⋅ Sales & Account Management

Workplace Type:
Hybrid

Join PatientPoint to be part of a dynamic team committed to empower better health. As a leading digital health company, we innovate to positively impact patient behaviors. Our purpose-driven approach offers an inspirational career opportunity where you can contribute to improving health outcomes for millions of patients nationwide.

Location: Houston, Texas

Target Start Date: 1/6/2025

 

Job Summary 
The position is responsible for supporting sales and account management while marketing and ‘selling in’ various patient engagement and educational programs to both current clients and new physician offices, specialty provider groups, and hospitals.  This position is intended to learn different aspects of the sales process, support administratively, and have some opportunity to sell to build growth individually and as a teammate. 

What You’ll Do

  • Creatively execute sales activities, trainings, site surveys and sales support to meet business objectives 
  • Prospecting new customers including in-person, email, and phone outreach according to business needs 
  • Develop strategies and enhance relationships with physician offices and specialty group practices in assigned territory – across all communication (phone, email, virtual, In-person). 
  • Proactively identify opportunities for expansion and collaborate with sales and implementation teams to ensure seamless execution. 
  • Effective daily time management and logistics planning to conduct sales activities, balancing travel, presentations and outreach daily. 
  • Follow-up to ensure effective and timely communication on all sales related activities 
  • Daily use of Salesforce.com to record all sales activity, submit onboarding cases and prospecting. 
  • Staying up-to-date on customer needs and the competitive landscape. Intellectually curious and demonstrated research of issues impacting the medical community as well as industry trends 
  • Learning and using marketing material to maximize sales effectiveness and efficiency 
  • Team and collaboration: establishing and maintaining effective working relationships with internal support departments. 
  • Attend and participate effectively in territory, regional and national sales meetings as well as attend and support trade shows 
  • Communicate and collaborate with sales teammates on specified quarterly goals and achievements 

What We Need 

  • Associate’s or Bachelor’s degree or equivalent professional sales experience
  • 6+ months of professional experience (includes internships); ideal candidate can provide goals and how they reached those goals consistently in professional experience
  • Proficient in Microsoft Word, Excel, Outlook
  • An entrepreneurial “own the business” work ethic is critical

Desired Qualifications 

  • Experience in using Salesforce

What You'll Need to Succeed

  • Persuasive—A convincing communicator and presenter
  • Self-Starter—Excels working independently
  • Highly Organized— Effective time management, organization and multi-tasking skills.
  • Goal Oriented—Possesses a winning competitive spirit
  • Resourceful—Clever, industrious and adapts quickly Self-Assured—Exhibits and inspires confidence
  • Integrity – Provides accurate information to customers and corporate personnel
  • Strong Communicator – Exhibits very strong verbal and written communication skills Positive “Can Do” Attitude
  • Professional – we are presenting to Doctors, Hospital marketers and Medical professionals and a demeanor of professionalism, diplomacy, sensitivity, and tact is key.
  • Self-motivation, strong ambition, and interest in directly impacting business results.
  • Resourcefulness, multi-tasking skills and creative problem-solving skills.
  • Resiliency and ability to overcome challenges, sound business judgment.
  • Passion for relationship building and building trusted partnerships.

About PatientPoint: 
PatientPoint is a leading digital health company that connects patients, healthcare providers and life sciences companies with the right information in the moments care decisions are made. Our solutions are proven to influence patient behavior and improve health outcomes, driving value for all stakeholders. Across the nation’s largest network of connected digital devices in 35,000 physician offices, PatientPoint solutions empower better health for more than 750 million patient visits each year.

Latest News & Innovations: 

  1. How PatientPoint empowers women to thrive as people & professionals. Read more
  2. Equipping interns with the skills, knowledge, and confidence to excel. Read more
  3. Our CEO shares details on our culture, and why it should be on your radar. Read more

What We Offer: 
We know you bring your whole self to work every day, and we are committed to supporting our full-time teammates with a comprehensive range of modernized benefits and cultural perks. We offer competitive compensation, flexible time off to recharge, hybrid work options, mental and emotional wellness resources, a 401K plan, and more. While these benefits are available to full-time team members, we strive to create a positive and supportive environment for all teammates.

PatientPoint recognizes that privacy is important to you. Please read the PatientPoint privacy policy, we want you to be familiar with how we may collect, use, and disclose your information. Employer is EOE/M/F/D/V