Project Role : Application Tech Support Practitioner
Project Role Description : Act as the ongoing interface between the client and the system or application. Dedicated to quality, using exceptional communication skills to keep our world class systems running. Can accurately define a client issue and can interpret and design a resolution based on deep product knowledge.
Must have skills : Network Security Operations
Good to have skills : NA
Minimum 3 year(s) of experience is required
Educational Qualification : Graduate

Summary: As an Application Tech Support Practitioner, you will be responsible for providing ongoing support to clients and ensuring the smooth functioning of systems or applications. Your typical day will involve accurately defining client issues, interpreting and designing resolutions, and utilizing exceptional communication skills to maintain world-class systems. Roles & Responsibilities: - Provide ongoing support to clients, acting as the interface between the client and the system or application. - Accurately define client issues and interpret and design resolutions based on deep product knowledge. - Utilize exceptional communication skills to keep world-class systems running smoothly. - Collaborate with cross-functional teams to ensure the timely resolution of client issues. - Stay updated with the latest advancements in Network Security Operations and apply innovative approaches for sustained competitive advantage. Professional & Technical Skills: - Must To Have Skills: In-depth knowledge of Network Security Operations. - Good To Have Skills: Experience with Firewall, VPN, and IDS/IPS technologies. - Strong understanding of application technical architecture. - Experience with incident management and problem management processes. - Proficiency in communication and interpersonal skills. Additional Information: - The candidate should have a minimum of 3 years of experience in Network Security Operations. - This position is based at our Bengaluru office.

Graduate

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Accenture is a leading global professional services company that helps the world’s leading businesses, governments and other organizations build their digital core, optimize their operations, accelerate revenue growth and enhance citizen services—creating tangible value at speed and scale. We are a talent- and innovation-led company with 750,000 people serving clients in more than 120 countries. Technology is at the core of change today, and we are one of the world’s leaders in helping drive that change, with strong ecosystem relationships. We combine our strength in technology and leadership in cloud, data and AI with unmatched industry experience, functional expertise and global delivery capability. We are uniquely able to deliver tangible outcomes because of our broad range of services, solutions and assets across Strategy & Consulting, Technology, Operations, Industry X and Song. These capabilities, together with our culture of shared success and commitment to creating 360° value, enable us to help our clients reinvent and build trusted, lasting relationships. We measure our success by the 360° value we create for our clients, each other, our shareholders, partners and communities. Visit us at www.accenture.com

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