JLL empowers you to shape a brighter way.  

Our people at JLL and JLL Technologies are shaping the future of real estate for a better world by combining world class services, advisory and technology for our clients. We are committed to hiring the best, most talented people  and empowering them to  thrive, grow meaningful careers and to find a place where they belong.  Whether you’ve got deep experience in commercial real estate, skilled trades or technology, or you’re looking to apply your relevant experience to a new industry, join our team as we help shape a brighter way forward.   

Role Purpose

The role will support a key JLL client in the Financial Services sector, leading the retail estates function managing a diverse UK wide portfolio.

 

 

What this job involves

• Responsibility for day-to-day delivery of all Estates Management matters within a UK retail portfolio.

• Engage with stakeholders as required to support Client’s operational requirements, eg FM partners, Health and Safety, Capital Projects, Lawyers, etc.

• Co-ordinate Account service line leads in order to support overall client delivery objectives, eg Lease Advisory, Building Consultancy, Business Rates, Transaction Management, etc.

• Effectively oversee via the retail EM team the resolution of disputes with landlords and subtenants.

• Responsible for delivery of service charge budgets and complete reconciliations within agreed timescales and in adherence with the RICS Professional Statement via direct team and inter-company resources.

• Working in collaboration with the client’s Capital Projects Team and legal advisors, ensure the EM team deliver Landlord’s consent to meet clients requirements.

• Responsibility for ensuring property records are maintained in line with Key Performance Indicators to ensure all portfolio changes are implemented and accurate.

• Identify and implement any cost saving or value enhancing opportunities within the portfolio.

• Responsibility for the EM team to ensure that all on account and ad hoc payments are validated and paid within the terms of each lease.

• Supported by the Centre Of Excellence team, ensure that all sub-tenant demands are accurately raised and arrears collected or managed accordingly to mitigate financial risk to the client.

• Manage a diverse portfolio of real estate properties which may include operational client managed units, sub-let commercial units and residential units.

• Responsible for ensuring surplus assets are disposed of in the most cost effective way to mitigate the client’s long term liability.

• Responsible for checking and validating landlord insurance demands prior to payment.

• Management of the EM inspection programme of client assets to ensure compliance with lease terms are being met, and profit generative or cost avoidance opportunities are being maximised.

 

Essential Skills

• RICS qualified, with expert knowledge of real estate leases and obligations

• Very good MS Office skills, especially Excel and Outlook

• Creative thinking and ability to work under time pressure

• Very good analytical skills, attention to details and organisation skills

• Excellent communication, conflict-resolution, and negotiation skills

• Ability to take on new challenges, responsibilities, and assignments

• Proven team player

• Full clean driving licence and willing/able to travel

Location:

On-site –Birmingham, GBR

If this job description resonates with you, we encourage you to apply, even if you don’t meet all the requirements.  We’re interested in getting to know you and what you bring to the table! If you require any changes to the application process, please email [email protected] or call +44 (0)20 7493 4933 to contact one of our team members to discuss how to best support you throughout the process. Please note, the contact details provided are to discuss or request for adjustments to be made to the hiring process.   Please direct any other general recruiting inquiries to our Contact Us page > I want to work for JLL.

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