About TaskUs: TaskUs is a provider of outsourced digital services and next-generation customer experience to fast-growing technology companies, helping its clients represent, protect and grow their brands. Leveraging a cloud-based infrastructure, TaskUs serves clients in the fastest-growing sectors, including social media, e-commerce, gaming, streaming media, food delivery, ride-sharing, HiTech, FinTech, and HealthTech. 

The People First culture at TaskUs has enabled the company to expand its workforce to approximately 45,000 employees globally. Presently, we have a presence in twenty-three locations across twelve countries, which include the Philippines, India, and the United States.

It started with one ridiculously good idea to create a different breed of Business Processing Outsourcing (BPO)! We at TaskUs understand that achieving growth for our partners requires a culture of constant motion, exploring new technologies, being ready to handle any challenge at a moment’s notice, and mastering consistency in an ever-changing world.

What We Offer: At TaskUs, we prioritize our employees' well-being by offering competitive industry salaries and comprehensive benefits packages. Our commitment to a People First culture is reflected in the various departments we have established, including Total Rewards, Wellness, HR, and Diversity. We take pride in our inclusive environment and positive impact on the community. Moreover, we actively encourage internal mobility and professional growth at all stages of an employee's career within TaskUs. Join our team today and experience firsthand our dedication to supporting People First.

TaskUs is looking for a Wellness and Resiliency Coach to promote our “Frontline First” approach to

ensure our employees are productive, resilient and enjoy coming to work. TaskUs believes that

Maintaining happy and healthy employees is essential in what we do. Wellness is a full integration of

physical, mental, and spiritual well-being, fueling the body, engaging the mind, and nurturing the

spirit.

As a People-First Organization, we fully understand the importance of taking a holistic view when

considering the well-being of our Employees and we want to offer avenues for all employees to

bolster and restore their overall wellbeing.

Imagine yourself going to work with one thing on your mind: improving the wellbeing of employees.

We’re looking for people who are passionate and have the desire to provide coaching interventions

to bolster employee resilience, help them reach goals and/or overcome obstacles.

Responsibilities:

● Proactively checks-in with Teammates and invites them to individual coaching or group

sessions in person, by phone, via email, or video platforms

● Provides individual and group coaching sessions using prescribed approach, and following

the ICF Core Competencies

● Partners in the creation and implementation of individual action plans of clients

● Monitors and checks-in with clients at specific times to help them keep track of the

achievement of their set goals

● Schedules and conducts regular and consistent individual and group coaching sessions

● Creates and organizes confidential client files including intake and session documentation

● Monitors, collects, and evaluates necessary data to keep track of clients’ progress

● Reports accurate and consistent data by using prescribed tools

● Assesses for emergency/crisis needs and ensures safety planning with the clients and

proper endorsement to mental health professionals

● Designs and facilitates wellness sessions, outreach programs and activities that support

monthly programming and department objectives

● Leads or co-leads projects or activities assigned by the Manager and/or Director of Wellness

and Resiliency

● Attends activities and completes all development programs and training sessions required

by the department and the company

Requirements:

● Graduate of a 4-year college course, preferably in Psychology, Social Work, or similar tracks*

● Minimum 1 year experience in coaching, mentoring or counseling

● Excellent interpersonal skills

● High level of discretion and confidentiality

● Outstanding communication skills, with emphasis on listening skills

● Above Average fluency in written and spoken English**

● A strong desire to help others

● Flexibility to work with shifting hours

● Proficient in office software applications

Preferred Qualifications:

● Experience in and general knowledge of mental health care

● Certification in Life Coaching

● Masters Degree in Psychology, Social Work, or similar tracks

● Licensed Psychologist, Guidance Counselor, or Psychometrician

Special Notes for India:

● Post-graduate degree in Psychology (5 years)*

● Speaks at least 2 Indian languages**

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Wellness and Resiliency Coach (India)

Division/Department: Wellness & Resiliency, Content Security

Position Reports To: Preeti Pandey, Manager of Wellness & Resiliency (India)

This is a NEW POSITION

Why the position is needed:

We have initially hired a Wellness and Resiliency (W&R) Manager in Indore. The plan is to build a

team of Coaches who will report to this Manager and will complete the W&R Team and provide

mental health support to Indore particularly to the campaigns that involve content moderation. This

Team will mirror the initial efforts started in the Philippines in 2017, which has been instrumental in

the organization's "People First" thrust as we focus on the importance of taking a holistic view when

considering the well-being of our Teammates.

The W&R Coach is expected to support our Teammates by proactively checking-in with them and

inviting them to individual coaching or group sessions in person, by phone, via email, or video

platform. They will also be responsible for assessing emergency/crisis needs and ensures safety

planning with the Teammates and proper endorsement to mental health professionals.

How We Partner To Protect You: TaskUs will neither solicit money from you during your application process nor require any form of payment in order to proceed with your application. Kindly ensure that you are always in communication with only authorized recruiters of TaskUs.

DEI: In TaskUs we believe that innovation and higher performance are brought by people from all walks of life. We welcome applicants of different backgrounds, demographics, and circumstances. Inclusive and equitable practices are our responsibility as a business. TaskUs is committed to providing equal access to opportunities. If you need reasonable accommodations in any part of the hiring process, please let us know.

We invite you to explore all TaskUs career opportunities and apply through the provided URL https://www.taskus.com/careers/.