At Cadence, we hire and develop leaders and innovators who want to make an impact on the world of technology.

Provide Technical Support, Sales Support and Training for Cadence MSC Virtual Manufacturing & Costing (VMC) product lines Simufact and FTI; contribute to the product documentation, training materials and similar.

Responsibilities:

• Application and support of manufacturing simulation in an international environment.
• Helpdesk support for our customers and international sales partners (web portal, e-mail and telephone) to resolve customer issues.
• Creation of application examples, tutorials, training material and other documentation for our software. Define and promote industry best practices.
• Preparation and conduction of mainly customer-specific training courses.
• Independent and autonomous conduction of service projects.
• Thoroughly document product issues, interact effectively with colleagues in Product Development, sales, support, and other departments. 
• Drive product evolution and quality via feedback to other groups in the company. 
• As part of all tasks: continuously analyze the fields of application of our simulation and investigate potential improvements in modeling, numeric and implementation.
   

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