Say hello to opportunities.

It’s not everyday that you consider starting a new career. We’re RingCentral, and we’re happy that someone as talented as you is considering this role. First, a little about us, we’re a $2 Billion annual revenue company with double digit Annual Recurring Revenue (ARR) and a $93 Billion market opportunity in UCaaS, Contact Center and AI-powered adjacencies. We invest more than $250 million annually to ensure our AI-enabled technology and platforms meet or exceed the needs of our customers. 

RingSense AI is our proprietary AI solution. It’s designed to fit the business needs of our customers, orchestrated to be accurate and precise, and built on the same open platform principles we apply to our core software solutions.

This is where you and your skills come in. We’re currently looking for: 

A dynamic and curious system administrator to become familiar with software development and operations in a strong, worldwide company with a large cloud infrastructure distributed all over the world. You will use and understand common practices of transparent deployment and maintaining large distributed systems, following top industry level processes and tools.

RingCentral’s SRE teams ensures our systems are always up & running 24x7, and that our customers are receiving the best quality of service (QoS).  We work with different internal support teams to help maintain and support RingCentral services, develop and manage new releases & deployment processes, ensure transparent deployment practices across the company, and work closely with DevOps teams.  

Job Duties:

• Deliver and troubleshoot service updates to the stage and production platforms.

• Communicate and collaborate with other teams (Operations, QA, Development).

• Continuously improve the knowledge level of the production system.

• Work closely with virtualization/storage, network, monitoring and development teams to create roll out plans or investigate issues met during deployment.

• Take part in automation design and improvements.

To succeed in this role you must have experience in:

• Common knowledge of OSI model and TCP/IP stack protocols.

• Understanding of Linux server systems.

• Ability to work with strict deadlines.

• Familiarity and practical experience with virtualization/cloud technologies.

• BS/BA in CS or other technical degree.

Desired Qualifications:

• Linux troubleshooting experience.

• Any enterprise platform troubleshooting experience.

• Knowledge of common Deployment procedures and practices.

• Experience with containerization platforms, K8s, Ansible, Spinnaker, Terraform, Jenkins, Consul, Kibana and AWS basics.

• Understanding and troubleshooting of Windows systems.

• Understanding of how the Internet works.

What we offer:  

• Comprehensive medical, dental, vision, disability, life insurance

• Health Savings Account (HSA), Flexible Spending Account (FSAs) and Commuter benefits

• 401K match and ESPP

• Paid time off and paid sick leave

• Wellness programs including 1:1 coaching and meditation guidance 

• Paid parental and pregnancy leave and new parent gift boxes

• Family-forming benefits (IVF, Preservation, Adoption etc.)

• Emergency backup care (Child/Adult/Pets)

• Pet insurance and Pet Telehealth

• Employee Assistance Program (EAP) with counseling sessions available 24/7

• Free legal services that provide legal advice, document creation and estate planning

• Employee bonus referral program

• Student loan refinancing assistance

• Employee perks and discounts program

RingCentral’s Engineering team works on high-complexity projects that set the standard for performance and reliability at massive scale. What kind of scale? Millions of users today and hundreds of millions tomorrow. This is  your chance to help imagine, develop and deliver products that raise the technological bar, and power human connections. If you’re a talented, ambitious, creative thinker, RingCentral is the perfect environment to join a world class team and bring your ideas to life. 

RingCentral’s work culture is the backbone of our success. And don’t just take our word for it: we are recognized as a Best Place to Work by Glassdoor, the Top Work Culture by Comparably and hold local BPTW awards in every major location. Bottom line: We are committed to hiring and retaining great people because we know you power our success. RingCentral offers on-site, remote and hybrid work options optimized for the ways we work and live now.

About RingCentral

RingCentral, Inc. (NYSE: RNG) is a leading provider of business cloud communications and contact center solutions based on its powerful Message Video Phone™  (MVP™) global platform. More flexible and cost effective than legacy on-premises PBX and video conferencing systems that it replaces, RingCentral® empowers modern mobile and distributed workforces to communicate, collaborate, and connect via any mode, any device, and any location. RingCentral is headquartered in Belmont, California, and has offices around the world.

RingCentral is an equal opportunity employer that truly values diversity. We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status. We are committed to providing reasonable accommodations for individuals with disabilities during our application and interview process. If you require such accommodations, please click on the following link to learn more about how we can assist you.

If you are hired in Denver, CO  the compensation range for this position is between $107k and $153k for full-time employees, in addition to eligibility for variable pay, equity, and benefits. Benefits may include, but are not limited to, health and wellness, 401k, ESPP, vacation, parental leave, and more! The salary may vary depending on your location, skills, and experience.

Regular role:

This role has an application deadline of (60 days from the date of posting). Please apply prior to the deadline to be considered for the role.