About the Role

We are looking for a Song Account Lead (L5) to oversee and grow our Financial Services client portfolio in New Zealand.
This is a senior leadership position responsible for:
• Driving growth by deepening client relationships and expanding Accenture Song’s impact across banking, insurance, and broader financial services.
• Acting as a trusted advisor to C-suite executives, shaping client strategies in customer experience, marketing transformation, and digital innovation.
• Leading multidisciplinary teams to design and deliver experience-led transformation programs that create measurable business outcomes.
• Representing Song within Accenture and partnering with our Strategy, Technology, and Operations colleagues to bring the best of Accenture to our clients.
The role is suited to a strategic, client-centric leader with proven experience in digital transformation, customer experience, and account growth at scale.
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Key Responsibilities
• Lead Accenture Song’s Financial Services account portfolio in New Zealand, with accountability for growth, client satisfaction, and profitability.
• Build and maintain strong, trusted relationships with senior client stakeholders across retail, business, wealth, and institutional banking, as well as insurance.
• Shape and oversee delivery of end-to-end experience transformation programs spanning design, marketing, commerce, technology, and content.
• Originate and drive new opportunities by identifying client needs, developing go-to-market propositions, and managing complex sales pursuits.
• Collaborate across Accenture’s ecosystem (Strategy & Consulting, Technology, Operations, and global alliances) to deliver integrated solutions.
• Provide thought leadership in customer experience, digital marketing, and emerging technologies to influence client agendas.
• Lead, inspire, and grow cross-functional Song teams in New Zealand, fostering a high-performance, inclusive, and innovative culture.

Qualifications & Experience
• 10+ years’ experience in client leadership, account management, or business development within a management consulting, digital, or creative services environment.
• Demonstrated success in leading large-scale accounts and multidisciplinary teams at senior (C-suite) level.
• Deep understanding of Financial Services in New Zealand, ideally spanning banking (retail, commercial, wealth, institutional) and/or insurance.
• Proven track record in digital transformation, customer experience design, marketing innovation, and growth strategy.
• Strong commercial acumen with experience managing multi-million-dollar portfolios.
• Exceptional communication, influencing, and relationship-building skills with both business and technical stakeholders.
• Passion for driving client growth, shaping strategy, and delivering impactful customer experiences.
• Relevant tertiary qualifications in business, marketing, digital, or related fields.

About Accenture

Accenture is a leading global professional services company that helps the world’s leading businesses, governments and other organizations build their digital core, optimize their operations, accelerate revenue growth and enhance citizen services—creating tangible value at speed and scale. We are a talent- and innovation-led company with approximately 791,000 people serving clients in more than 120 countries. Technology is at the core of change today, and we are one of the world’s leaders in helping drive that change, with strong ecosystem relationships. We combine our strength in technology and leadership in cloud, data and AI with unmatched industry experience, functional expertise and global delivery capability. Our broad range of services, solutions and assets across Strategy & Consulting, Technology, Operations, Industry X and Song, together with our culture of shared success and commitment to creating 360° value, enable us to help our clients reinvent and build trusted, lasting relationships. We measure our success by the 360° value we create for our clients, each other, our shareholders, partners and communities.

Visit us at www.accenture.com 

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