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What We'll Bring:
At TransUnion, we have a welcoming and energetic environment that encourages collaboration and innovation. We are consistently exploring new technologies and tools to be agile. This environment gives our people the opportunity to hone current skills and build new capabilities, while discovering their genius.
Come be a part of our team – you’ll work with great people, pioneering products and cutting-edge technology.
What You'll Bring:
- Proven senior product leadership experience in credit risk
- 20+ years of progressively more responsible experience in product innovation
- Strong strategic thinker with a track record of success working with less defined, whitespace opportunities
- Experience working with different types of credit and alternative data
- Significant data science experience, preferably withing the context of assessing credit risk and building credit risk models
- Strong track record of managing product teams including product managers, solutions consultants, and solutions engineers
- Experience developing and delivering product roadmaps for data and/or technical solutions in a B2B environment
- Compelling and effective communication, cross-functionally and at all levels, internal and external
- Exudes accountability and ownership and is passionate about the problems their products solve
- Solid organizational, project management, problem-solving, and decision-making skills with a high degree of comfort managing multiple assignments
- Driven by intellectual curiosity and independent thinking with a positive “can-do” attitude
We'd love to see:
- Agile and emotionally intelligent individual who works exceptionally well within fast-paced and matrixed environments
- Engaged leader who invests deeply in their team and develops strong relationships with diverse groups of people
- Process-driven and highly structured thinker
- Deeply understands e-commerce and can analytically breakdown and solve complex problems
- Highly collaborative and invested, not only in the success of the team but the entire organization
- Proven ability to build a world-class product organization
- Able to effortlessly understand customers and transfer customer knowledge into improved experiences
- Clear and constant communicator and a great listener
- Capable of crafting a clear vision for the future and the steps necessary to execute against that vision
- 20+ year experienced practitioner in a credit risk assessment within the financial services industry, or related role with a track record of delivering value
- Significant experience leveraging data to assess credit risk
- Experience driving product innovation in diverse industries; including Financial Services, Lending, Fintech
- Strong background in risk management
- Executive Management and leadership experience in successfully building and growing global teams
- Track record of building and executing ground up strategies to deliver on major organizational initiatives
- Bachelor’s degree in technical or business discipline
- MBA or other Master’s degree highly desired
Impact You'll Make:
This is a key role for the Global Credit Risk Solutions (CRS) leadership team to lead product strategy and commercialization for TransUnion’s Credit Risk
Solutions Products in the TransUnion’s largest market, the U.S.
This role will spearhead the adoption of the Credit Risk Solutions operating model across different U.S. verticals including Financial Services, Diversified Markets, and Insurance, to create a consistent Way of Working (WoW) and standardized Product Development Lifecycle (PDLC) across verticals. In addition, this role ensures the viability and performance of our suite of Credit products as well as alignment to U.S. and global objectives and strategies. The role reports directly to the EVP of Global Credit Risk Solutions.
Key roles reporting to this leader will be the entire U.S. credit Solutions Consulting team, the U.S. Credit Solutions Engineering team, and product management for specialized U.S. solutions. This role will work closely with the three Credit Risk Solutions Pillar leads (Core Credit, Alt Data, Analytics Enablement), the broader Global Credit Risk Solutions Leadership Team, the U.S. Heads of Marketing, Sales, Finance, etc. and the C-Suite to ensure alignment across solution, market and enterprise level strategies.
With overall responsibility for credit revenue and growth in TransUnion’s largest market, the leader in this role will display competencies that span multiple disciplines including understating market and user needs, developing product strategies, financial planning, product backlog prioritization, GTM, commercialization and localization of global capabilities. Some of these areas will be within the direct remit of the role while others will be led and influenced indirectly by effectively leveraging and maximizing our matrix organization.
Details of Responsibilities:
- Identify market trends and develop International Credit strategies to address market trends, resulting in increased market share.
- Equally you will be responsible for early identification of any market trends that could negatively impact the U.S. business and developing strategy to mitigate against the risk
- Your deep domain expertise and customer engagement will ensure you provide voice of customer feedback to the product teams to drive new innovation
- You will personally represent US Credit Risk Solutions in significant external engagements across all media, conference speaking, hosting roundtables, press releases, whitepapers, blogs. You also represent Credit for all significant internal events (e.g., Advisory Boards, Summits, etc.) providing deep knowledge, insight and voice of customer perspective for the Credit markets
Developing product strategies
- You will form a key part of the Product Development Leadership Committee process with sign off on all new product developments for US CRS products and ensure the GTM objectives are represented
- You will drive the development of the US CRS product strategy for Core Credit, Alt Data, and Analytics Enablement products that incorporates GTM, Product and aligns with Global strategy objectives for each product pillar
- You will define robust business cases with clear ROI and business metrics to acquire resource needed to exploit any identified market trends and growth opportunities
- You will be the senior leader of CRS for the US Markets and will be expected to represent TransUnion as needed in senior client engagements. Your ability to speak at this level will ensure TU is seen as credible and you will drive the conversation to uncover opportunities aligned to TU solutions efficiently
- You will represent the US verticals in Global strategy reviews to help shape the wider Global strategy, ensure key objectives are considered, learn about alternative strategies from enterprise or international counterparts to consistently improve our approach
- You will be responsible for management and development of talent within CRS
Financial planning, forecasting and capital management
- You will be responsible for collaboration with matrix partners to drive a top-down revenue plan and will partner with Sales to build bottom-up plan that aligns with the goals of the US and Global Credit Pillar objectives
- Monitor and report to leadership on revenue performance against plan
- Tell the US CRS story internally by being a key presenter to C-Suite (CM1), Head of Global Solutions and other executives in monthly finance reviews, quarterly business reviews and in our annual 3-year strategic planning cycle
Product roadmap and backlog management
- You will work closely with the CRS pillar heads to influence the product roadmap across new and existing products, ensuring that products are managed throughout their lifecycle, including sunset
- You will have direct leadership responsibilities for specific local US solutions
- Collaborate with cross-functional counterparts in Global Technology, Data Science and Analytics to develop and effectively manage a unified global roadmap across the product portfolio
- Monitor costs and maintain them within agreed targets, when appropriate, develop cost reduction strategies for International
Go-to-Market Planning and Execution
- You will be a domain expert in the US Credit market with a deep understanding of market challenges in addition to being well connected across senior stakeholders at various customers and prospects. You will use this foundation to engage and collaborate with your US functional GTM colleagues to support the broader Credit business needs (market planning, product marketing, R&C, marketing and training and development)
- You will oversee the US CRS Solutions Consulting team, bringing together the right mix of practitioner experience, product expertise, technical knowledge, market knowledge, sales experience to work with the local sales team to maximize success and conversion rates of pipeline
- You will oversee the US CRS Solutions Engineering team, bringing together deep subject matter expertise in TU and customer technology systems, and significant experience in implementing complex solutions with customers to minimize time to market and maximize customer satisfaction.
- In addition to supporting sales engagements as needed, you will work with the Sales and vertical teams to proactively develop sector-specific GTM and sales plans; and work with the Sales teams to ensure pipeline growth and conversion is sufficient to meet/exceed revenue growth
- Ensure product training and upskilling of the sales teams supporting US CRS solutions. You will be responsible for championing the cause for value propositions, value selling, solution selling, etc.
- Ensure products are compliant with US regulatory and privacy requirements
Qualified applicants with arrest or conviction records will be considered for employment in accordance with applicable law, including the Los Angeles County Fair Chance Ordinance for Employers, the San Francisco Fair Chance Ordinance, Fair Chance Initiative for Hiring Ordinance, and the California Fair Chance Act.
Adherence to Company policies, sound judgment and trustworthiness, working safely, communicating respectfully, and safeguarding business operations, confidential and proprietary information, and the Company’s reputation are also essential expectations of this position.
This is a hybrid position and involves regular performance of job responsibilities virtually as well as in-person at an assigned TU office location for a minimum of two days a week.
Benefits:
TransUnion provides flexible benefits including flexible time off for exempt associates, paid time off for non-exempt associates, up to 12 paid holidays per year, health benefits (including medical, dental, and vision plan options and health spending accounts), mental health support, disability benefits, up to 12 weeks of paid parental leave, adoption assistance, fertility planning coverage, legal benefits, long-term care insurance, commuter benefits, tuition reimbursement, charity gift matching, employee stock purchase plan, 401(k) retirement savings with employer match, and access to TransUnion’s Employee Resource Groups. Spousal, domestic partner, and other eligible dependent coverage is available on select health and welfare plans.
We are committed to being a place where diversity is not only present, it is embraced. As an equal opportunity employer, all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, age, disability status, veteran status, genetic information, marital status, citizenship status, sexual orientation, gender identity or any other characteristic protected by law. Additionally, in accordance with Section 503 of the Rehabilitation Act of 1973 and the Vietnam Era Veterans’ Readjustment Assistance Act of 1974, TransUnion takes affirmative action to employ and advance in employment qualified individuals with a disability and protected veterans in all levels of employment and develops annual affirmative action plans. Components of TransUnion’s Affirmative Action Program for individuals with disabilities and protected veterans are available for review to any associate or applicant for employment upon request by contacting [email protected].
Pay Scale Information :
The U.S. base salary range for this position is $225,800.00 - $474,300.00 *The salary range for this position reflects a reasonable estimate of the range of compensation for this job. At TransUnion, actual compensation is based on careful consideration of additional factors such as (but not limited to) an individual’s education, training, work experience, job-related skill set, location, and industry knowledge, as well as the scope and responsibilities of the position and market considerations.
Regular, fulltime non-sales positions may be eligible to participate in TransUnion’s annual bonus plan. Certain positions may be also eligible for long-term incentives and other payments based on applicable company guidance and plan documents.
TransUnion's Internal Job Title:
SVP, Product Management