Intern - Customer Success Data Analyst

Posted:
10/24/2024, 12:52:35 PM

Experience Level(s):
Internship

Field(s):
Data & Analytics

At CoreLogic, we are driven by a single mission—to make the property industry faster, smarter, and more people-centric. CoreLogic is the trusted source for property intelligence, with unmatched precision, depth, breadth, and insights across the entire ecosystem. Our talented team of 5,000 employees globally uses our network, scale, connectivity and technology to drive the largest asset class in the world. Join us as we work toward our vision of fueling a thriving global property ecosystem and a more resilient society.

CoreLogic is committed to cultivating a diverse and inclusive work culture that inspires innovation and bold thinking; it's a place where you can collaborate, feel valued, develop skills and directly impact the real estate economy. We know our people are our greatest asset. At CoreLogic, you can be yourself, lift people up and make an impact. By putting clients first and continuously innovating, we're working together to set the pace for unlocking new possibilities that better serve the property industry.

Job Description:

COMPANY OVERVIEW

At CoreLogic, we are driven by a single mission—to make the property industry faster, smarter, and more people-centric. CoreLogic is the trusted source for property intelligence, with unmatched precision, depth, breadth, and insights across the entire ecosystem. Our talented team of 5,000 employees globally uses our network, scale, connectivity, and technology to drive the largest asset class in the world. Join us as we work toward our vision of fueling a thriving global property ecosystem and a more resilient society.

CoreLogic is committed to cultivating a diverse and inclusive work culture that inspires innovation and bold thinking; it's a place where you can collaborate, feel valued, develop skills, and directly impact the real estate economy. We know our people are our greatest asset. At CoreLogic, you can be yourself, lift people up and make an impact. By putting clients first and continuously innovating, we're working together to set the pace for unlocking new possibilities that better serve the property industry.

JOB DESCRIPTION:

OUR EXCITING OPPORTUNITY

Internships are a key way for students to gain valuable work experience, make important career contacts, and learn about the CoreLogic culture. Our interns will participate in the day-to-day work environment, have an impact working on real technology project and business challenges.

We work on the cutting edge of the industry, with next-gen technology, like cloud native applications, machine learning and AI. Guided by our Core Values, we’re dedicated to growing as professionals and members of our community, making the experience of working at CoreLogic as an intern, supportive, constructive and fun!

The Contractor Solutions team is on the mission of becoming a customer outcomes-based business partner and we are searching for a Customer Success Analytics Intern to help execute on this mission.  Within the Customer Success function, help drive 2 primary areas of focus as our users to interact with our solutions – Time to Value and Business Outcomes. You will work closely and collaboratively with our product, sales, services & support departments to ensure that we are effectively measuring and improving customer outcomes. Your work will help us understand the impact we are having on the customer experience by measuring the impact of our programs and conducting analyses to proactively uncover opportunities. 

Job Qualifications:

KEY RESPONSIBILITIES

  • Will be assigned discreet projects to focus on over the course of the internship
  • Responsible for thorough analysis and project completion, as well as an executive presentation of project(s) at the end of the internship.
  • Receives general supervision and guidance from more experienced team members.
  • Follows department processes, procedures and client requirements; may make recommendations and/or implement improvements/ solutions.
  • Participates in Internship Program activities and events to include: onboarding, educational activities, information sessions, product demos and social events.
  • Provide general administrative support as needed.
  • Participate in special projects and perform other duties as required.

JOB QUALIFICATIONS

  • Currently enrolled in a Bachelor or Master degree program pursuing a related degree at an accredited 4-year college or university, or equivalent boot camp program.
  • Minimum three years of relevant coursework completed by time of internship or equivalent boot camp program work.
  • Preferred minimum 3.0 cumulative collegiate grade point average, on a 4.0 scale or the equivalent
  • Prior internship or co-op experience preferred
  • Participation in campus activities related to field preferred
  • Demonstrated leadership experience through participation in on-campus activities, educational forums and/or prior work experience

Assignment Specific Experience

  • Natural problem-solver who seeks out creative solutions using process + technology
  • Proven analytical and quantitative skills. Ability to use data and metrics to back up assumptions, develop business cases, and complete root cause analyses
  • Be able to identify areas for improvement and take initiative to spearhead those improvements for the betterment of the business unit.

Skills

  • Ability to learn and maintain knowledge of processes, procedures and products of the Contractor Solutions Business Unit.
  • Ability to work within a cross-functional team and matrix management structure
  • Strong written and verbal communication skills
  • Strong customer service orientation; strong interpersonal abilities
  • Solid analytical capability; ability to exercise sound judgment; strong decision-making skills
  • Strong attention to detail; high degree of quality orientation
  • Solid project management capabilities; strong business acumen; strong fiscal aptitude
  • Strong technical aptitude.  Proficiency in Microsoft Office software applications, such as Word, Excel, Access, Project and PowerPoint. Power BI experience a plus.

CoreLogic offers an empowered work environment that encourages creativity, initiative and professional growth.  CoreLogic is an Equal Employment Opportunity/ Affirmative Action Employer and maintains a Drug-Free Workplace.

Annual Pay Range:

37,700 - 52,000 USD

Application Window:

This opportunity is expected to remain posted through the date identified below, subject to business needs.

CoreLogic benefits information can be found here: http://www.yourcorebenefits.com/.  Qualifications, locations and experience of the individual ultimately selected for the position may impact the final actual offered compensation, which may vary from any posted range. 

CoreLogic's Diversity Commitment:

CoreLogic is fully committed to employing a diverse workforce and creating an inclusive work environment that embraces everyone’s unique contributions, experiences and values. We offer an empowered work environment that encourages creativity, initiative and professional growth and provides a competitive salary and benefits package.  We are better together when we support and recognize our differences. 

EOE AA M/F/Veteran/Disability:

CoreLogic is an Equal Opportunity/Affirmative Action employer committed to attracting and retaining the best-qualified people available, without regard to race, color, religion, national origin, gender, sexual orientation, gender identity, age, disability or status as a veteran of the Armed Forces, or any other basis protected by federal, state or local law. CoreLogic maintains a Drug-Free Workplace. 

Please apply on our website for consideration.

Privacy Policy - http://www.corelogic.com/privacy.aspx

By providing your telephone number, you agree to receive automated (SMS) text messages at that number from CoreLogic regarding all matters related to your application and, if you are hired, your employment and company business. Message & data rates may apply. You can opt out at any time by responding STOP or UNSUBSCRIBING and will automatically be opted out company-wide.

Connect with us on social media!  Click on the quicklinks below to find out more about our company and associates.