Posted:
8/22/2024, 9:49:40 PM
Location(s):
Madrid, Community of Madrid, Spain ⋅ Community of Madrid, Spain
Experience Level(s):
Junior ⋅ Mid Level ⋅ Senior
Field(s):
Customer Success & Support
Workplace Type:
On-site
About Abbott
Abbott is a global healthcare leader, creating breakthrough science to improve people’s health. We’re always looking towards the future, anticipating changes in medical science and technology.
Working at Abbott
At Abbott, You Can Do Work That Matters, Grow, And Learn, Care For Yourself And Family, Be Your True Self And Live a Full Life. You Will Have Access To
Career development with an international company where you can grow the career you dream of.
A company named one of the most admired companies in the world by Fortune.
A company that is recognized as one of the best big companies to work for as well as a best place to work for diversity, working mothers, female executives, and scientists.
Position: Workflow Specialist - Madrid
Primary Objective of Position
• The Core Application Specialist is responsible for Workflow definition and
implementation, delivery of customer operator training and coaching,
application support, application troubleshooting and customer support after
TOR.
Major Accountabilities
• Deliver customer track operator training on-site.
• The position requires 80% of time traveling throughout Spain.
• Deliver Onestock implementation and operator training on-site.
• Perform on-site troubleshooting and operator training and coaching till TOR.
• Customer support after TOR.
• Success in this role is measured by customer survey document.
• Track workflow definition and implementation.
• Follow-up and workflow improvement of key customers.
Education
• Degree in pharmacy / biology / chemistry / health sciences or similar.
Background
• Proven track record in a similar position supported by management and
customer references.
• Successful engagement with customers, specifically lab staff.
• Strong communication skills.
• Technical expert for product line responsibility.
• Strong experience in use of analytical tools and software.
• Troubleshooting skills.
Impact of position
• Define and implement laboratory workflow.
• Deliver customer operator training and coaching, application support, and
application troubleshooting till TOR.
• Deliver customer support after TOR.
Follow your career aspirations to Abbott for diverse opportunities with a company that can help you build your future and live your best life. Abbott is an Equal Opportunity Employer, committed to employee diversity.
Connect with us at www.abbott.com, on Facebook at www.facebook.com/Abbott and on Twitter @AbbottNews and @AbbottGlobal.
The base pay for this position is
N/AIn specific locations, the pay range may vary from the range posted.
Website: https://abbott.com/
Headquarter Location: Illinois City, Illinois, United States
Employee Count: 1001-5000
Year Founded: 1944
IPO Status: Public
Last Funding Type: Post-IPO Debt
Industries: Biotechnology ⋅ Emergency Medicine ⋅ Genetics ⋅ Health Care ⋅ Health Diagnostics ⋅ Manufacturing ⋅ Medical ⋅ Medical Device ⋅ Nutrition ⋅ Pharmaceutical