Job Description

Lead and coordinate work related to the identification of business requirements and solutions related to the support of the specific business area for implementation of a packaged system software. Lead configuration and administration of the Packaged Software, and participate in more complex process design and system testing.

What You'll Do

• Serve as the lead for multiple application areas, including data definitions, usage and file structure, technical structure of the code and the business rules, and structure of requirements that governs the functionality of the system.
• Provide technical leadership and application expertise to multiple business project teams and non project related activities and in discovery and fact finding for the full understanding and execution of all types of assignments.
• Lead development of Package Software modification requirements and Interface Design Specifications. Configure necessary tables in Packaged Software to support the specific business areas. Perform analysis of current usage of Package Software and reports back to business areas regarding improvements in process, data quality and results.
• Establish and maintain all Packaged Software file configuration, including highly complex tasks.
• Plan and serve as a key liaison with business areas during development and implementation.
• Identify best practices, communicate and implement these practices within the department.
• Independently analyze business problems or opportunities; develop recommendations and solutions for those problems/opportunities, implement those solutions, and provide communications on the associated actions, business impacts, and results. Facilitate completion of projects within the allocated time and budget
• Coordinate work and provide direction and assistance to junior staff members
• Provide detailed configuration expertise to customers and business partners. This includes verbal, written, and electronic communication, and delivering presentations when needed.
• Provide consultative support in analyzing business requirements / use cases / functional requirements in order to ensure the development of efficient enterprise solutions.
• Review Package Software Vendor’s technical design documents to ensure compliance with business area needs and BCBSNC standards.
• Monitor configuration implementations to ensure common standards are followed, makes recommendations for standards improvements.

What You'll Bring

• Bachelor's degree or advanced degree (where required)
• 8+ years of experience in related field
• In lieu of degree, 10+ years of experience in related field

What You’ll Get 

• The opportunity to work at the cutting edge of health care delivery with a team that’s deeply invested in the community  

• Work-life balance, flexibility, and the autonomy to do great work   

• Medical, dental, and vision coverage along with numerous health and wellness programs   

• Parental leave and support plus adoption and surrogacy assistance   

• Career development programs and tuition reimbursement for continued education   

• 401k match including an annual company contribution   

Learn more   

Salary Range

At Blue Cross NC, we take great pride in a fair and equitable compensation package that reflects market-price and our starting salaries are typically planned near the middle of the range listed. Compensation decisions are driven by factors including experience and training, specialized skill sets,  licensure and certifications and other business and organizational needs. Our base salary is part of a robust Total Rewards package that includes an Annual Incentive Bonus*, 401(k) with employer match, Paid Time Off (PTO), and competitive health benefits and wellness programs. 

*Based on annual corporate goal achievement and individual performance.
 

$60,907.00 - $97,452.00

Skills

Application Implementation, Best Practices Development, Business Process Improvements, Business Requirements, Business Requirements Analysis, Information Technology (IT) Projects, Information Technology Project Management, Requirements Gathering, Requirements Management, Software Development Life Cycle (SDLC) Methodologies, Technical Architecture

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