Summary

The Program Manager - Business Operations will be responsible for managing global programs related to prioritized strategies and initiatives specific to the functional areas of Commercial Operations and Sales.

This individual will ensure that Workiva's sales operations efforts are prioritized to address stakeholder needs and communicated effectively across Workiva. 

This person will work with stakeholders to identify the business goals, initiatives, scope, develop resources, and communicate progress. 

What You’ll Do

•  Collaborate across functional teams to identify programs, projects and resource needs

• Work with stakeholders to build cross-functional relationships and build, define, execute, and evaluate the success of program strategies and initiatives 

• Own program and delivery management responsibility for multiple strategies and initiatives

• Prioritize strategy and initiatives operational excellence including program reviews, feasibility, cost-benefit analysis, prioritization, initiation, and execution

• Identify and balance major program constraints including cost, scope, schedule, risk, quality, resources, and stakeholder satisfaction

• Lead cross-functional teams through the formulation and execution of program plans and organizational change initiatives

• Provide transparency with metrics regularly communicated to Executives and/or Leadership 

• Identify and create development and training opportunities to support employee and project success  

What You'll Need

Minimum Qualifications 

• Requires a minimum of 4 years of related experience in project/program management with a Bachelor’s degree; or 2 years and a Master’s degree; or a PhD without experience

Preferred Qualifications 

• Experience with monday.com, JIRA, Confluence, or other project management tools

•  Google Suite preferred

• Excellent verbal, written, and interpersonal communication skills 

• Strong understanding of Program and Project Management frameworks 

• Ability to manage multiple programs at once 

• Strong problem solving and analysis skills 

• Solid financial management skills

• Teamwork oriented and can thrive working alongside many different perspectives to get things done

• Understanding of the implementation partner model within a SaaS organization 

• Organizational Change Management and/or Digital Transformation experience preferred 

• Strong business background, with significant SaaS application experience and exposure to business process management 

• Prior experience managing large scale, global initiatives 

• Proven experience designing and leading strategic planning at a high-growth, enterprise tech company Six Sigma or other related continuous improvement methodology experience preferred

• PgMP or PMP certification preferred 

Travel Requirements and Working Conditions

• Travel up to 10% for team and corporate meetings, fostering relationships and representing company interests  

• Reliable internet access for any period of time working remotely, not in a Workiva office

How You’ll Be Rewarded

✅ Salary range in the US: $79,000.00 - $134,000.00

✅ A discretionary bonus typically paid annually

✅ Restricted Stock Units granted at time of hire

✅ 401(k) match and comprehensive employee benefits package

The salary range represents the low and high end of the salary range for this job in the US. Minimums and maximums may vary based on location. The actual salary offer will carefully consider a wide range of factors, including your skills, qualifications, experience and other relevant factors.

Workiva is an Equal Employment Opportunity and Affirmative Action Employer.  We believe that great minds think differently.  We value diversity of backgrounds, beliefs, and interests, and we recognize diversity as an important source of intellectual thought, varied perspective, and innovation.  Employment decisions are made without regard to age, race, creed, color, religion, sex, national origin, ancestry, disability status, veteran status, sexual orientation, gender identity or expression genetic information, marital status, citizenship status or any other protected characteristic.  We strongly encourage and welcome people from historically marginalized groups to apply.

Workiva is committed to working with and providing reasonable accommodations to applicants with disabilities. To request assistance with the application process, please email [email protected].
 

Workiva employees are required to undergo comprehensive security and privacy training tailored to their roles, ensuring adherence to company policies and regulatory standards.

Workiva supports employees in working where they work best - either from an office or remotely from any location within their country of employment.

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