Posted:
9/19/2024, 7:27:52 AM
Location(s):
Illinois, United States
Experience Level(s):
Junior ⋅ Mid Level
Field(s):
Customer Success & Support ⋅ Operations & Logistics
Workplace Type:
Remote
Job Description:
The Operations Excellence Operations Specialist is an essential member of our Customer-Facing Operations Support team. This role focuses on ensuring smooth order processing, vendor management, and customer satisfaction with auditing, troubleshooting, and optimizing the order and drop ship processes. Working closely with our internal teams and external vendors, the Operations Specialist identifies and resolves discrepancies, ensures on-time shipments, and manages customer orders to provide a seamless experience.
Primary Duties and Responsibilities:
Qualifications:
Benefits:
Ecentria is the winner of many prestigious HR-driven awards, including:
This is a remote/work-from-home role. You must reside in one of the following states/locations: Arizona, Florida, Georgia, Iowa, Illinois, Indiana, , Kentucky, Nevada, Ohio, Texas, Utah or Wisconsin. Note, this list of states/locations is subject to change.
Ecentria and its affiliates are an Equal Opportunity Employer. The Company does not discriminate on the basis of race, religion, color, sex, gender identity, sexual orientation, age, non-disqualifying physical or mental disability, national origin, veteran status or any other basis covered by appropriate law. All employment is decided on the basis of qualifications, merit, and business need. Ecentria and its affiliates are Drug Free Workplaces.
If you are unable to complete this application due to a disability, contact this employer to ask for an accommodation or an alternative application process.
Website: https://ecentria.com/
Headquarter Location: Northbrook, Illinois, United States
Employee Count: 11-50
Year Founded: 2014
IPO Status: Private
Last Funding Type: Debt Financing
Industries: Business Development ⋅ Developer APIs ⋅ E-Commerce ⋅ Internet ⋅ Retail