Job Type:

Temporary (Fixed Term) (Seasonal)

Work Location:

Texas State Fair - Dallas, TX 75223

Overview:

2020 Companies is seeking an immediate full-time seasonal Program Events Manager representing our client, Samsung.

Dates: 9/27/24 – 10/20/24 

Hours:  Shifts between 8:30 am – 9:30 pm

Days: As needed per event (weekdays, evenings, and weekends)

Pay: $40/hr + Program Conclusion Incentive

Location: Texas State Fair

*Vehicle is not required for this position

Do you have great leadership abilities?  Are you engaging and enthusiastic? Can you deliver a world-class customer experience with every interaction? Are you passionate about the latest and greatest technology? Then don’t miss the opportunity to work with one of the world’s leading technology brands, Samsung! 

The Program Events Manager is an exciting opportunity for individuals passionate about event management. As a manager, you will oversee a team of Product Specialists who demonstrate and promote Samsung Electronics America's cutting-edge devices. Your role will involve creating brand awareness through engaging interactions with prospective customers.

Your Role as a Field Operations Manager is to:

• Coach Product Specialist on Samsung products and promotions

• Manage time cards, create schedules, and ensure compliance

• Ensure the team is exceeding client expectations and applying company policy and procedures

• Motivate and drive team to meet or exceed goals

• Maintain a high energy and professional attitude at all times

• Create a memorable and positive experience for customers and client

• Assist in driving sales and customer experience

We are looking for someone who:

• Has excellent communication skills and experience in consumer-facing environments (sales, customer service, etc.)

• Has a proven record of leading and managing a team with at least 1-year experience.

• Always energetic with a big personality and ability to “hype” a group as small as 1, to as large as 100

• Interested in one or more areas in technology, social media, gaming, beauty and fashion, music, Health & Wellness

• Ability to build relationships with a wide range of stakeholders and customers

• Flexible and adaptable with a passion for teamwork and innovation

• A good understanding of systems - Salesforce, and Office 365 (PowerPoint, Excel) are a plus!

About Company

2020 Companies is a premier outsourced sales and marketing agency launching and advocating new products and brands, penetrating new consumer segments, and executing sales and marketing strategies. 2020 trains our teams to succeed in any environment and equips them with the best technology and training to be flexible, engaging, and adept at solving problems.

Job Description:

• Supervise team members

• Professionally resolve customer complaints; escalate as appropriate

• Accurately submit work schedules to the Manager for approval

• Coach team to ensure demo engagements are being executed

• Ensure compliance with Company policy and procedures

• Accurately track inventory receipt and count as appropriate

• Review time sheets for accuracy

• Meet or exceed key metrics

• Courteously welcome customers, offer assistance, assess needs and suggests products

• Responsible for accurately tracking and communicating all activity to Retail Operations

• Perform all other duties as assigned

Performance Measurements:

• Achieve posted store activation goal

• Meet established monthly/weekly personal sales quota/goals

• Customer/client satisfaction based on rejection percentage and substantiated complaints

Qualifications:

• High school diploma or equivalent required; Business degree preferred

• Demonstrated long-term excellent sales performance

• Proven record of successful management/leadership. 2+ years preferred

• Excellent communications, presentation, interpersonal and problem-solving skills

• Impeccable integrity and commitment to customer satisfaction

• Ability to multi-task in a fast-paced, team environment

• Ability to work flexible weekends including evenings, weekends and holidays

• Able to work autonomously with excellent time management skills

What You Can Expect From 2020 Companies
We welcome every voice, and we are committed to building a truly inclusive environment where your differences are not just welcomed, they are celebrated. We are always identifying opportunities to encourage our team to be their authentic selves, while working to provide a best-in-class experience for our employees. Whether that’s paid holidays, long-term career pathing options, personal development opportunities or professional stretch assignments, you can expect 2020 Companies to support you.

2020’s Commitment
We are committed to creating a diverse and inclusive organization and are proud to be an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, gender identity or expression, sexual orientation, national origin, genetics, pregnancy, disability, age, veteran status, or other dimensions of identity.