Posted:
12/4/2024, 7:10:32 AM
Location(s):
San Antonio, Heredia Province, Costa Rica ⋅ Heredia Province, Costa Rica ⋅ Delaware, United States
Experience Level(s):
Junior ⋅ Mid Level
Field(s):
Business & Strategy ⋅ Customer Success & Support ⋅ Sales & Account Management
The Collections Analyst is responsible for performing customer interactions and follow-ups that ensure payments are received as per the established terms and in accordance to the cash collection and aging targets.
Complete the daily worklist, following the appropriate steps of the collection strategy.
Document, log, and escalate unsolved disputes promptly to ensure resolution.
Prepare reports on the status of delinquent accounts and related collection efforts.
Coordinate with the Credit Team to make timely order release or hold decisions.
Cultivate strong relationships with internal customers, including Sales, Customer Service, and other departments.
Identify and address payment concerns and red flags before they escalate into larger problems.
Comply with internal control procedures to ensure accurate financial records and process improvements.
Perform other related work as assigned by management to support team objectives.
Required:
Technical degree or at least 2 years of university studies, preferably in Business Administration, Accounting, Finance, or related field.
Intermediate to advanced proficiency in MS Office Suite.
Fluent spoken and written English (B2+ level).
2–3 years of relevant experience in a Collections role.
Preferred
Experience with collections-related systems such as SAP, Oracle, Getpaid, or others.
Website: https://www.stryker.com/
Headquarter Location: Kalamazoo, Michigan, United States
Employee Count: 10001+
Year Founded: 1941
IPO Status: Public
Industries: Biotechnology ⋅ Health Care ⋅ Life Science ⋅ Medical ⋅ Medical Device