Regional Assistant Manager, Key Account Management (Fulfilment)

Posted:
1/12/2025, 11:49:41 AM

Location(s):
Subang Jaya City Council, Selangor, Malaysia ⋅ Selangor, Malaysia

Experience Level(s):
Junior ⋅ Mid Level ⋅ Senior

Field(s):
Business & Strategy

Workplace Type:
On-site

Ninja Van is a tech-enabled logistics company on a mission to provide hassle-free delivery services for businesses of all sizes across Southeast Asia. Launched in 2014, we started operations in Singapore and have become the region's largest and fastest growing last-mile logistics company, partnering with over 35,000 merchants and delivering more than 1,000 parcels every minute across six countries. 

At our core, we are a technology company that is disrupting a massive industry with cutting-edge software and operational concepts. Powered by algorithm-based optimisation, dynamic routing, end-to-end tracking and a data-driven approach, we provide best-of-class delivery services that delight both the shippers and end customers. But we are just getting started! We have much room for improvement and many ideas that will further shape the industry.

We are looking for a Regional Key Account Management (KAM) Assistant Manager to support the growth of the Warehouse & Fulfilment business unit. This role would involve working closely with regional and local stakeholders to influence the business strategy. The KAM function is responsible for revenue from all retained customers, and will be accountable for shipper retention, shipper satisfaction and shipper revenue / wallet share growth. This role has full ownership over development and implementation of  end-to-end business processes in partnership with country teams, including all shipper engagements throughout the shipper lifecycle starting from onboarding.
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