Posted:
6/26/2024, 5:00:00 PM
Experience Level(s):
Junior ⋅ Mid Level ⋅ Senior
Field(s):
Customer Success & Support
Location:
Figeholm, Kalmar County, SwedenJob ID:
R0050853Date Posted:
2024-06-27Company Name:
HITACHI ENERGY SWEDEN ABProfession (Job Category):
Customer Service & Contact Center OperationsJob Schedule:
Full timeRemote:
NoJob Description:
At our Figeholm factory, we specialize in developing, manufacturing, and selling insulation materials, including boards, laminates, and insulation components for the global transformer industry. We’re currently seeking two Customer Support Specialists to join our team.
As a Customer Support Specialist, you’ll play a crucial role in providing both internal and external customer support. Your responsibilities will include handling technical inquiries, assisting with orders, and addressing payment-related queries as well as transport logistic in connection to the shipment. By coordinating with relevant resources, you’ll ensure complete case ownership and enhance overall customer satisfaction.
“Join our cheerful team in a unique workplace where every day brings diverse challenges. Not only are we the best in the world at what we do, but we also collaborate with exceptional customers across the globe!” - Christoffer Kling, Hiring Manager
Your responsibilities
Your background
What we offer
More information
Welcome to apply by August 25! Due to the summer holidays, there might be a delay in the recruitment process. However, we will contact all candidates as soon as possible. Thank you for your patience.
Recruiting manager Christoffer Kling, [email protected] will answer your questions about the position. Union representatives – Sveriges Ingenjörer: Karolina Czechowski, +46 730-73 41 15, Unionen: Johan Josefsson, +46 107-38 18 89, Ledarna: Frank Hollstedt, +46 10 7387043, Pappers: Dennis Bäckman, +46 107-38 18 70. Any other questions can be directed to Talent Partner Filippa Bengtsson [email protected]
Website: https://hitachi.com/
Headquarter Location: Santa Clara, California, United States
Employee Count: 10001+
Year Founded: 1959
IPO Status: Private
Industries: Consulting ⋅ Industrial Engineering ⋅ Information Technology ⋅ Machinery Manufacturing ⋅ Manufacturing ⋅ Mining Technology