About Us:

At Little Thinking Minds, we make learning Arabic exciting and impactful. Through engaging digital platforms, interactive content, and gamified experiences, we inspire K-12 students to read, learn, and thrive. With adaptive tools for students and support for teachers, we’re bridging literacy gaps and building a love for reading across the MENA region and beyond.

Responsibilities: 

• Oversee customer invoice processing to ensure timely and accurate delivery to customers across multiple regions
• Ensuring timely collection of payments 
• Apply customer payments in accounting ERP using csv uploads
• Reconcile the accounts receivable ledger to ensure correct customer balances 
• Investigate and get resolution with customers on duplicate payments
• Process customer refunds and record them in accounting system 
• Write off delinquent accounts to bad debt once deemed uncollectible
• Process adjustments to customer accounts in Salesforce and NetSuite as needed including but not limited to entering reversals, credit memos, revenue adjustment journals, opportunities reopening etc. 
• Negotiate with clients in non-payment cases
• Work cross functionally with sales and support teams to follow company collections practices
• Monitor and reassign Zendesk Accounts Receivable tickets as needed
• Issue customer campaigns for updates to the payment instructions as needed
• Resolve value added tax issues with the customers and ensure collection of the valid tax IDs
• Provide documentation support during financial and VAT tax audits 
• Bank Reconciliations assistance on the weekly basis for the operating accounts
• Maintaining and reconciling balance sheet and income statement accounts
• Adhoc assignments
• Standard working hours are 12:00 PM–8:00 PM local time to support collaboration with our global teams

Qualifications: 

• Degree in Accounting, Finance or related field
• 2-4 years of accounting experience 
• Advanced Excel skills (pivot tables, VLOOKUP/XLOOKUP, formulas)
• High attention to detail and accuracy
• Strong communications skills in Arabic and English
• High attention to detail and accuracy
• Ability to work independently and as a part of the team
• Ability to manage multiple deadlines
• Netsuite or Salesforce experience is a plus