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Job Type:

Employee

Duration in Months (for fixed-term jobs):

N/A

Job Family:

Administrative Support

# of Open Positions:

1

Faculty/Service - Department:

Human Rights Office

Campus:

Main Campus

Union Affiliation:

N/A

Date Posted:

September 12, 2024

Closing Date:

September 23, 2024

Note: Applications will be accepted until 11:59 PM on the day prior to the Posting End Date above

Hours per week:

35

Salary Grade:

Non-Union Grade NC5 - 35 hrs

Salary Range:

$66,049.00 - $81,972.00

The Human Rights Office supports the University of Ottawa in maintaining a learning environment that fosters understanding and respect for the dignity of the University community, is free from harassment, discrimination, and sexual violence, and is inclusive and accessible.

Position Purpose :

Provides administrative support to the Senior Director and Human Rights Office staff.  Manages highly confidential information relating to labour relations and employee Equity, Diversity and Inclusion (EDI) data. Provides basic notices relating to labour relations, particularly when managing complaints between employees handled at the HRO. Ensures smooth office operations and supports the implementation of activities and projects.

Typical Accountabilities

• Customer Service: Conducts intakes with individuals who seek the services of the HRO; actively listens; assesses and determines the nature of the request; provides information and impartial advice; explains procedures and options. Greets, informs and redirects internal and external clients on behalf of the Senior Director. Receives and screens correspondence and calls for the Senior Director, determines the relevance and urgency to ensure follow-up, and informs or involves the Senior Director as necessary. Processes sensitive and confidential inquiries in a neutral and trauma-informed way and provides information as required. Drafts, translates and anonymizes automatic responses and uploads them in the case management system for future use.
• Financial: Administers the ongoing financial transaction processes for the HRO, to maintain financial integrity and transparency and to ensure compliance with established policies. Acts as approval agent for invoices, travel advances, requests for reimbursement and credit card statements to verify that documentation and taxation are in accordance with applicable policies and regulations.
• Purchasing:  Purchases goods and services for the HRO, on purchase orders or on credit card, in compliance with all relevant policies. Requests estimates from suppliers on behalf of internal clients and provides recommendations.

Knowledge, Experience and Skills

• Postsecondary education in administration and office technology or an equivalent combination of education and work experience
• Minimum two years of demonstrated experience in a similar role
• Bilingualism (French and English) and highly developed interpersonal, verbal and written communication and presentation skills
• Experience in using software such as Windows, word processing, electronic agenda, spreadsheets, databases, presentation software, email, web management and internet
• Experience in entering and reviewing financial data.
• Demonstrated analytical and problem-solving skills, including the ability to synthesize complaints, identify individual and systemic issues, assess jurisdiction and identify avenues for potential recourse
• Knowledge of accounting principles normally acquired through postsecondary studies in a related discipline or an equivalent combination of education and work experience.
• High level of discretion
• Excellent organizational and administrative skills; ability to work independently with limited direction, adapt to a changing environment, prioritize work and meet deadlines while attending to precision and quality
• Demonstrated professionalism, sound judgment and discretion to ensure the independent, impartial and confidential operation of the Office; knowledge of and adherence to principles of natural justice and administrative fairness
• Experience dealing with people in a highly diverse environment requiring sensitivity, cultural competence, and confidentiality; ability to build credibility and to develop effective and collaborative working relationships.

*This position may be eligible for a telework arrangement. Learn more about our telework guidelines click here

Key Competencies at uOttawa:
Here are the required competencies for all or our employees at uOttawa: 

Planning: Organize in time a series of actions or events in order to realize an objective or a project. Plan and organize own work and priorities in regular daily activities.
Initiative: Demonstrate creativity and initiative to suggest improvements and encourage positive results. Is proactive and self-starting. Show availability and willingness to go above and beyond whenever it is possible.
Client Service Orientation: Help or serve others to meet their needs. This implies anticipating and identifying the needs of internal and external clients and finding solutions on how to meet them.
Teamwork and Cooperation: Cooperate and work well with other members of the team to reach common goal(s). Accept and give constructive feedback. Able to adjust own behaviour to reach the goals of the team.

The University of Ottawa embraces diversity and inclusion in the workplace. We are passionate about our people and committed to employment equity. We foster a culture of respect, teamwork and inclusion, where collaboration, innovation, and creativity fuel our quest for research and teaching excellence. While all qualified persons are invited to apply, we welcome applications from qualified Indigenous persons, racialized persons, persons with disabilities, women and LGBTQIA2S+ persons. The University is committed to creating and maintaining an accessible, barrier-free work environment. The University is also committed to working with applicants with disabilities requesting accommodation during the recruitment, assessment and selection processes. Applicants with disabilities may contact [email protected] to communicate the accommodation need. All qualified candidates are encouraged to apply; however, Canadians and permanent residents will be given priority.

Note: if this is a union position: The hiring process will be governed by the current collective agreement related to the union affiliation noted above; you can click here to find out more.

If this is a front-line position with responsibilities to interact with students, selected candidates must be rated at the Low Advanced proficiency level or higher for both oral comprehension and reading comprehension in their second official language. The rating is determined by a proficiency test designed by the Official Languages and Bilingualism Institute.

Prior to May 1, 2022, the University required all students, faculty, staff, and visitors (including contractors) to be fully vaccinated against Covid-19 as defined in Policy 129 – Covid-19 Vaccination. This policy was suspended effective May 1, 2022 but may be reinstated at any point in the future depending on public health guidelines and the recommendations of experts.