ServiceNow Developer

 

Important Information 

Location: Kuala Lumpur 

Experience: 3- 8 years

Job Mode: Full-time  

Work Mode: On-site      

 

Job Summary

ServiceNow Developer, your responsibilities will include developing, configuring and customizing the platform according to business requirements.

 

Responsibilities & Duties 

• Develop, customize, and maintain ServiceNow applications, modules, and integrations.
• Collaborate with cross-functional teams to understand business requirements and translate them into technical solutions.
• Design, develop, test, and implement ServiceNow solutions in alignment with industry best practices.
• Troubleshoot and resolve issues in ServiceNow applications and integrations.
• Stay up-to-date with ServiceNow releases and contribute to continuous improvement efforts.

 

Qualifications & Skills

• Experience: 3-5 years of experience as a ServiceNow Developer.
• ITSM Implementation: Expertise in implementing IT Service Management (ITSM) solutions within ServiceNow.
• Module Proficiency:
• Incident Management
• Problem Management
• Knowledge Management
• Change ManagementAsset & Configuration Management
• Service Request Catalog
• Service Portal

 

 

About Encora 

Encora is the preferred digital engineering and modernization partner of some of the world’s leading enterprises and digital native companies. With over 9,000 experts in 47+ offices and innovation labs worldwide, Encora’s technology practices include Product Engineering & Development, Cloud Services, Quality Engineering, DevSecOps, Data & Analytics, Digital Experience, Cybersecurity, and AI & LLM Engineering.   

 

At Encora, we hire professionals based solely on their skills and qualifications, and do not discriminate based on age, disability, religion, gender, sexual orientation, socioeconomic status, or nationality.