Associate Director or Senior Manager, IT Infrastructure and Operations

Posted:
2/11/2026, 7:33:54 AM

Location(s):
California, United States ⋅ Massachusetts, United States ⋅ Boston, Massachusetts, United States ⋅ San Diego, California, United States

Experience Level(s):
Senior

Field(s):
IT & Security

Workplace Type:
Hybrid

When our people share why they joined Rapport and love it here, it comes down to three things: the science, the mission, and the team. At Rapport, we’re driven by a passion for developing precision neuromedicines with the potential for fewer side effects, enabling patients and their families to enjoy healthier, more fulfilling lives. And we’re doing this with extraordinary science and awesome people (affectionately called Rapptors). 

Our innovative scientific platform is centered on Receptor Associate Proteins (RAPs). RAPs are a component of neuronal receptor complexes, which play a crucial role in regulating receptor assembly and function. This precision approach has the potential to revolutionize the development of small molecule therapies. We are excited about the potential of our lead program, RAP-219.  Our first indication targets focal epilepsy with additional clinical trials for neuropathic pain and bipolar disorder.

The strength of Rapport comes from our Rapptors – who are united by our mission to improve patients lives. We bring the heart and hustle to advance our science forward, always staying true to our core values. We hope you’re as excited about this opportunity as we are!

This role is onsite and can be based in either Boston, MA or San Diego, CA 

 

Your impact:

Rapport Therapeutics with locations in San Diego and Boston is seeking an IT professional to lead the delivery of all IT infrastructure and related operations utilized to enable business capabilities and services across our two sites. Those include network, cloud, servers, user devices, collaboration tools, conference room AV support, telecommunication and site support. This will be a highly visible and valued role as the company builds its capabilities to advance our products through R&D and clinical trials. This individual will manage infrastructure and resources to meet organizational needs and will be responsible for working cross-functionally to identify long-term, scalable, and practical solutions for research, development and clinical as well as business operations.

Your day-to-day:

  • Support the IT infrastructure needs and manage the desktop support function
  • Partner with IT Director to develop IT Infrastructure and Operations strategy and execute roadmap to optimize IT support model for growth at San Diego and Boston sites
  • Partner with IT Director to develop and implement a company-wide cybersecurity program to support the needs of expected company growth
  • Create and maintain IT infrastructure architecture, policies and standards
  • Implement company-wide technology updates and hold sessions to teach employees on new features to ensure effective and consistent use and compliance with security and regulatory requirements
  • Partner with R&D team to design and implement effective lab data management strategy and lab instrument support
  • Partner with cross-functional teams to implement and operationalize controls necessary for Cyber Security, GxP, SOX other regulatory requirements and industry standards as the company matures
  • Grow and effectively maintain cloud first infrastructure and service environment to enable agility while ensuring secure operations and efficient utilization of resources
  • Develop and maintain budgets according to business and IT priorities and optimizing resource allocation
  • Develop and maintain outsourcing strategies and provide oversight for IT vendors and partners to effectively deliver IT projects
  • Maintain ongoing knowledge of industry trends and ability to utilize that knowledge to determine the most efficient ways to meet the Company’s evolving business needs

Must-Haves:

  • Degree in computer science or related technical discipline plus 8+ years of relevant experience managing IT department, infrastructure and services with at least 2 years in a biotech environment, public company experience preferred
  • Excellent working knowledge of Cisco Meraki network, Microsoft O365 administration, and OKTA, basic knowledge of AWS
  • Experience in developing and executing RFPs and SOWs for IT services and negotiating service agreements with IT vendors
  • Strong project management capabilities working with cross-functional and partner-based project teams
  • Prior experience in successfully implementing, utilizing and leveraging outsourcing strategies with managed service providers and other specialty partners
  • Ability to identify impediments to complex business and research issues and provide timely and cost-effective solutions
  • Ability to adapt to increasing scope and complexity of work brought on by growth and help others manage through change

What makes Rapport special:

  • Every role has meaning. We’re determined to discover a better way for patients, and you’ll feel the passion from the start.
  • We are driven to innovate. Exciting science that pushes boundaries and opens new possibilities.
  • Your perspective matters. Stick your neck out, share your ideas – we work as a team.
  • We have FUN. We hire smart, dedicated, down-to-earth people that you’ll enjoy spending time with.
  • Leadership that CARES – about you, your growth + development.
  • We're bicoastal. Whether you're in the lab full-time in San Diego or taking advantage of a more hybrid work schedule in Boston – we make the most of our time together.
  • Competitive benefits. Including unlimited PTO, a lifestyle spending account, commuting reimbursement, and much more!
  • You get to be YOU! Show up as you are and make every day count.

 

Your Compensation:

We get it. Compensation is an important part of your offer. You shouldn’t be surprised at the end of the recruiting process, and you should know that your offer is fair and equitable. How do we do this?  We tell you about our hiring range now - we expect the hiring range for this role to be $180,000-$200,000 at the Associate Director level. Our actual offer will reflect a lot of factors including your relevant skills, experience, location, salary market data, and internal equity. In addition to a competitive salary, we also offer a pretty great benefits package. We don’t stop here - if you join Rapport, we go to the next level. We share our full salary ranges for every level across our company. 

Hybrid Work Environment:

We prioritize in person connection with our fellow Rapptors! Our team members come together onsite at our Boston office on Monday, Tuesday and Wednesday to create more opportunities for innovation, collaboration, and connection. In San Diego, our Rapptors are onsite 4-5 days a week. 

 

 

 

Rapport Therapeutics is an equal opportunity employer and will not discriminate against any employee or applicant on the basis of age, color, disability, gender, national origin, race, religion, sexual orientation, veteran status, or any classification protected by federal, state, or local law.

Note to Employment Agencies: Please do not forward any agency resumes. The company will not be responsible for any fees related to resumes that are unsolicited.

CCPA disclosure notice can be found here

Rapport Therapeutics

Website: https://www.rapportrx.com/

Headquarter Location: Boston, Massachusetts, United States

Employee Count: 11-50

Year Founded: 2022

IPO Status: Private

Last Funding Type: Series B

Industries: Biotechnology ⋅ Health Care ⋅ Life Science ⋅ Medical ⋅ Precision Medicine