Intro

RingCentral's cloud-based communications platform connects more than 2 million users across the world.

Are you looking for an opportunity where your skills and passion make a difference and where your voice will be heard?

We’re the #1 global cloud-based, communications provider, growing at more than 30% annually, and we’re looking for team-members with an entrepreneurial spark!

We are looking for a talented QA Automaton engineers to join our integration team.  In this position, you will work in one of teams on Engage Contact Center with product owners, designers, architects, and other frontend and backend engineers to help develop the Salesforce and other CRM integrations with emphasis on seamless user experience.

You should be motivated, organized, excited about technology and SaaS products, a thorough critical thinker, and relentless when it comes to code quality, scalability, latency, and platform stability. Our culture is motivational, constructive, and positive. We value teamwork, camaraderie, and collaboration. If you’re up for a fun challenge, we want to hear from you.
 

Responsibilities:

• Work with engineering teams and QA engineers to improve and automate testing strategies and software configurations
•  Design, drive, and create new automated integration and end to end tests with front-end (Playwright/Typescript, Selenium/Java)
• Coordinate with development engineers to design test plans and analyze all functional and nonfunctional requirements for all automation test framework and provide training to staff if required. Develop test framework wherever required which can be used by other engineers
• Implement test cases, evaluate results, prepare test data and design functional tests in required framework
• Continually adapt existing practices / principles to accommodate the changing product and technological landscape
• Performance test strategy, data preparation and execution of high level performance test cases with the input from product managers
• Participate in Agile / Scrum activities, Sprint Plannings, Standups, code reviews and product demos
• Mentoring junior QA engineers
• Stakeholder management from different geographies

Qualifications:

• Bachelor's degree in Computer Science, Engineering or a related field or equivalent
• Minimum 8+ years QA Testing or QA Engineering
• Ability to review and expand upon Front-end and API Integration
• Strong Playwright and typescript knowledge
• At least a basic level of Selenium/Java, a more advanced level of proficiency is a big plus.
• Good debugging skills, able to find product performance issues
• Ability to think critically and comprehensively about complex systems
• Excellent documentation / writing abilities
• Relational Database experience (MySQL, Postgres, SQL Server, etc)
• Desire to learn and document new systems
• Ability to perform repetitive tasks as needed to ensure quality software