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Area Manager - South Tyneside Adult Recovery Service

Location: Cookson House South Shields
Working Hours: 37 hours Monday to Friday
Contract Type: Permanent
Salary:£40,160-£57,730

Make a real difference in your community

Are you passionate about helping others live safer, healthier and more independent lives?

Join Waythrough, one of the UK’s leading mental health and social support charities, and make a lasting impact every day.

About the Role

South Tyneside Adult Recovery Service (STARS) provides support for adults affected by substance misuse. Delivered in partnership with Spectrum Community Health CIC, we aim to reduce the problems that substance misuse causes to families, friendships, workplaces and communities in South Tyneside. 

We are looking for an experienced leader who will play a pivotal role in creating an environment where our staff and volunteers feel valued, supported, and empowered to deliver lasting change.  

Our Area Manager will be responsible for ensuring effective and impactful delivery of services as well as holding and sustaining positive and effective relationships with partners, Commissioners and wider stakeholders.  This role requires CQC Registered Manager status.

What You’ll Do

• Lead, develop, and oversee operational delivery across South Tyneside.
• Ensure compliance with regulatory and quality standards, safeguarding, and governance frameworks.
• Manage and mentor Team Managers, fostering a positive, high-performing team culture.
• Oversee budgets, financial performance, and risk management.
• Analyse performance data to drive continuous improvement and innovation.
• Build strong partnerships with commissioners, stakeholders, and community organisations.
• Contribute to strategic planning, service transformation, and business development.

To Succeed in This Role, You’ll Need:

• Hold or working towards a recognised Management qualification e.g. Level 5 in Management / Leadership (or have relevant time served experience).
• Well-developed oral and written communication skills including report writing.
• Experience of working within quality frameworks such as CQC, Ofsted and QAF.
• Familiar with relevant service provisions and agencies.

About Waythrough

Waythrough was formed in 2024 following the merger of Humankind and Richmond Fellowship. Together, we’ve created one of the largest mental health and social support charities in England.

Every year, we support around 125,000 people through nearly 200 services – and it’s all made possible by our 3,500 brilliant staff and volunteers.

We’re in the process of integrating systems and processes across our newly merged organisation. That means some roles may still be branded ‘Humankind’ or appear on our partners’ job sites (such as Richmond Fellowship or Aquarius). This is a temporary step while we complete our transition.  

Waythrough was formed in 2024 following the merger of Humankind and Richmond Fellowship. Together, we’ve created one of the largest mental health and social support charities in England.

Every year, we support around 125,000 people through nearly 200 services – and it’s all made possible by our 3,500 brilliant staff and volunteers.

What We Offer

We value the people who make a difference every day. Alongside meaningful work, you’ll enjoy a comprehensive benefits package:

• 27 days’ annual leave, rising to 32 after 1 year (plus bank holidays)
• Pension scheme with 4.5% employer contribution, matched up to 6.5%
• Life assurance (3× annual salary)
• Enhanced sick pay and family-friendly pay
• Birthday leave and the option to buy up to 5 extra days’ annual leave
• Professional fee reimbursement for relevant qualifications
• 24/7 online GP access and Employee Assistance Programme
• Recognition and long service awards via our Way to Go and Aspirations portals
• £500 Recommend a Friend bonus
• Cycle to Work scheme and Credit Union membership
• Discounts via Blue Light Card, Charity Discounts, Extras and Tickets for Good
• Free will writing service and wellbeing initiatives throughout the year

Inclusion and Accessibility

Waythrough is proud to be an equal opportunities employer. We welcome applications from all backgrounds and communities — especially those with lived experience of the issues we support.

If you need adjustments or support to apply, please email [email protected].

How to Apply

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