Ad Operations Specialist

It is an exciting time to be part of the PatientPoint team! As the clear leader in the point-of-care industry, we offer an ideal, people-focused place to innovate, positively impact patient education and doctor-patient connections, and be inspired to build a great career.

Location: Cincinnati

Hybrid Schedule: 3 days in office / 2 days at home weekly
Travel Requirements: no standard obligations

Job Summary
The Ad Operations Specialist is responsible for the successful execution of campaigns across multiple product lines and content management systems ensuring advertising campaigns are implemented accurately and on time. This individual will have strong attention to detail, be flexible, be able to manage constantly changing deadlines/requirements and work in a fast-paced environment. The successful candidate will monitor and track changes in the schedule for advertising campaigns including creative changes, targeting changes or other changes in the campaign delivery. The Ad Operations Specialist contributes to the successful deployment of advertising campaigns working collaboratively across internal departments to fulfill contract obligations.

What You’ll Do

• Work across multiple content management platforms for deployment of advertising campaigns across a range of accounts and products.
• Ensure ongoing communication with internal Client Success Managers to ensure successful deployment and discontinuation of campaigns.
• Review and understand all contract obligations as it relates to execution of advertising campaigns.
• Adjust priorities daily based on constantly evolving deadlines to ensure campaign deployment deadlines are met.
• Able to plan and be proactive in ensuring compliance with out-of-market dates, changes in creative or changes in where a campaign is scheduled to run.
• Perform quality checks of campaign set-up for self and other team members.
• Ensure process adherence and identify opportunities for process improvement.
• Attend weekly status meetings for awareness of new campaigns or changes to existing campaigns.

What We Need

• Bachelor’s Degree with 1-2 years experience in Ad Operations/Ad Scheduling
• Experience with Broadsign or similar Content Management Systems
• Exceptional organizational skills and ability to juggle competing objectives, adapting easily to changing priorities

• Consistent ability to craft clear, grammatically correct, and professional business communication
• Focused and results oriented – consistent ability to deliver by deadlines

Desired Qualifications

• Strong interpersonal skills – ability to establish and maintain successful cross-functional relationships and collaborate closely with multiple teams

• Detail-oriented – strong attention to detail and accuracy
• Focused and results oriented – consistent ability to deliver by deadlines
• “Can-do” attitude in an environment of entrepreneurship and opportunity

• Experience in SalesForce and JIRA a plus
• Skilled in Microsoft Office Suite, Excel and Word

What You'll Need to Succeed

• Focused and results oriented – consistent ability to deliver quality work by deadlines
• “Can-do” attitude in an environment of entrepreneurship and opportunity
• Adhere to processes while also recognizing opportunities for process improvement

What We Offer
We know you bring your whole self to work every day. That is why we are committed to providing modernized benefits and cultural perks to our teammates. We offer competitive compensation, comprehensive and affordable benefits, flex time off to rest and charge, where applicable, a hybrid work model, mental & emotional wellness resources and coaching, 401K and more.

About PatientPoint
PatientPoint® is the patient engagement platform for every point of care. Our innovative, tech-enabled solutions create more effective doctor-patient interactions and deliver high value for patients, providers, and healthcare sponsors. Through our nearly 140k unique healthcare provider relationships, PatientPoint’s solutions impact roughly 750 million patient visits each year, further advancing our mission of making every doctor-patient engagement better®. Learn more at patientpoint.com.

PatientPoint recognizes that privacy is important to you. Please read the PatientPoint privacy policy, we want you to be familiar with how we may collect, use, and disclose your information. Employer is EOE/M/F/D/V