Welcome to AMN Healthcare — Where Talent Meets Purpose

Ever wondered what it takes to build one of the largest and most respected healthcare staffing and total talent solutions companies? It takes trailblazers, innovators, and exceptional people like you.

At AMN Healthcare, we don’t just offer jobs — we build careers that make a difference.

Why AMN Healthcare? Because Excellence Is Our Standard:

• Named to Becker’s Top 150 Places to Work in Healthcare — three years running.
• Consistently ranked among SIA’s Largest Staffing Firms in America.
• Honored with Modern Healthcare’s Innovators Award for driving change through innovation.
• Proud holder of The Joint Commission’s Gold Seal of Approval for Staffing Companies since 2006.

Job Summary

The Account Operations Specialist, Language Services crafts and maintains contracts for Healthcare Professionals by collecting contract approvals, verifying documentation, processing & verifying placements, and modifying contracts. This person collaborates with the sales team to ensure compliance, minimize risk and liability, and improve revenue and customer satisfaction.

Job Responsibilities

• Coordinates with legal on all service agreement documentation to be submitted to clients in partnership with the Regional Vice President of Business Development.

• Develops contract terms for client review in to secure executed agreement.

• Highlights specific contract components where AMN can improve contract terms (e.g. auto-renewal clause, bill rates, indemnification, additional insurance terms, per diem tax, etc.) by closely monitoring agreement language to increase client-by-client profitability and reduce liability exposure.

• Strives to achieve 98 to 100% accuracy regarding the data entry of all contracts, extensions, modifications, and client and healthcare professional letters.

• Audits and reviews placement screen information on a customer by customer basis to reconcile packages.

• Gains the appropriate approvals from internal partners including Housing, sales leadership, Account Management, Contracts Leadership in order to verify non-standard language.

• Administers the customer relationship management (CRM) system by maintaining accurate client, activity and pipeline data in partnership with sales representatives.

• Administers all content and resources for the Workforce Solutions home page on AMN's intranet site by editing and uploading graphics and documents.

Key Skills

• Excellent written and verbal communication skills

• Customer service oriented

• Detail-oriented

Qualifications

Education & Years of Experience

• High School Diploma/GED plus 5-7 years of work experience

Additional Experience

• Experience supporting a sales team

Work Environment / Physical Requirements

• Work is performed in an office/home office environment.

• Team Members must have the ability to operate standard office equipment and keyboards.

AMN Healthcare will provide reasonable accommodations to qualified individuals with disabilities to enable them to perform the essential functions of the job.

Our Core Values

● Respect ● Passion ● Continuous Improvement ● Trust ● Customer Focus ● Innovation

At AMN we embrace the ways we are similar and different; respecting all voices and ensuring everyone has the opportunity to contribute to our collective success. We acknowledge our shared responsibility to foster a welcoming environment where everyone feels recognized and valued. We cast a wide net to recruit and retain competitive talent and build healthcare workforces supportive of the communities we serve. We believe in the power of compassion and collaboration to build healthy communities where access to quality care is available to all. Equal opportunity employer as to all protected groups, including protected veterans and individuals with disabilities.

At AMN we recognize that in-person connections have value and promote collaboration. You will be expected to come into an AMN Healthcare office at a frequency dependent on the work arrangement for your role.