Posted:
9/29/2024, 7:42:35 PM
Location(s):
Barcelona, Catalonia, Spain ⋅ Catalonia, Spain
Experience Level(s):
Junior ⋅ Mid Level
Field(s):
Customer Success & Support ⋅ Sales & Account Management
Workplace Type:
On-site
C.H. Robinson is seeking an Account Representative to align with our European customers to meet their supply chain and logistics needs while delivering a wonderful customer experience at our Barcelona office.
As an Account Representative, you’ll manage a group of small- to mid-size a counts to build strong, long-term relationships with account leadership. You’ll be empowered to manage and grow existing accounts by bringing forth new services, and expanding on existing services offered, with a focus on increasing efficiency, adding value, maximizing profitability through the account’s supply chain.
At C.H. Robinson, we believe that in-person collaboration is key to driving innovation and achieving success. In this role, you will work on-site with your peers five days a week, fostering creativity and producing impactful results through face-to-face interactions. Experience the full benefits of teamwork and immediate collaboration in a vibrant and engaging workplace.
DUTIES AND RESPONSIBILITIES
The duties and responsibilities of this position consists of, but are not limited to, the following:
Maintaining and growing the existing customer portfolio
Consistently executing daily business (receiving orders, data entry, informing customer about shipment
status etc.)
Establishing relationships with day-to-day contacts
Selling and negotiating at a transactional level
Identifying new opportunities with current customers outside the existing scope
Establishing and pro-actively maintaining relationships with management level contacts both inside and out
of your organization
Gathering, analyzing, and preparing relevant information for business reviews and being an active
participant
Following up the status of your customers' transport operations
QUALIFICATIONS:
Bachelor’s degree preferred
2 to 3 years of experience in a customer service or commercial role preferably within the logistics
Excellent Spanish & English verbal & written communication skills
Additional European languages are an asset (French is most valuable)
Strong presentation skills
Ability to build strong customer relationships
Ability to work in a team environment, while also delivering independent results
Strong ability to persuade, motivate, and influence others
WHAT DO WE OFFER:
Real opportunities to grow your talent in a fast-moving, global organization
A fun, open, and inclusive workplace that encourages innovative thinking
Possibility to develop your language skills in our multilingual offices
Opportunities for professional growth with access to training platforms like Percipio and GoFluent
Modern office location with convenient access o Fun activities and various events to foster team spirit
Participation in global projects and innovative initiatives
Competitive salary and performance-based bonuses
Employee Assistance Program (EAP), Employee Stock Purchase Plan (ESPP) after one year of employment
Comprehensive benefits: meal voucher, life insurance and healthcare plan
Questioning if you meet the mark? Studies have shown that women, people of color, and individuals with disabilities may be less likely to apply unless they match the job description exactly. Here at C.H. Robinson, we’re building a diverse and inclusive workplace where all employees feel they belong. If this position excites you, we welcome you to apply whether you check all the preferred qualifications or just a few. You may just be our next great fit!
Website: https://chrobinson.com/
Headquarter Location: Nogales, Arizona, United States
Employee Count: 10001+
Year Founded: 1905
IPO Status: Public
Industries: Logistics ⋅ Supply Chain Management ⋅ Transportation