Global Customer Solutions Project Support

Posted:
2/25/2026, 6:01:46 AM

Location(s):
Ohio, United States

Experience Level(s):
Junior ⋅ Mid Level

Field(s):
Sales & Account Management

HYBRID ROLE BASED OUT OF OUR FAIRFIELD OFFICE

Job Purpose:

Our Global Customer Solutions Project Support will be responsible for capturing and directing results for an assigned account portfolio of cost savings and sales projects. This position will design, manage, and track strategic Cost Savings Programs and Customer Sales Initiatives to achieve Veritiv financial and NPS goals.

Job Responsibilities:

● Manage projects with Sales team and Program Managers during initial development through scope identification, customer requirements, goals, metrics, and timelines.
● Execute project roll-out and synchronize communications to Sales and Sales Management. 
● Drive facility/plant audits and collect and analyze customer supplied data.
● Communicate with Field Sales in data collection, progress tracking, and results gathering. 
● Collect and report monthly/quarterly project results based on requirements.
● Serve as escalation point of contact for project questions, issues and resolution approval.
● Drive collaboration and results in scheduled internal sales calls.  
● Create deliverables for customer business reviews.

Additional Responsibilities & Qualifications:

● Motivated, creative problem solver using critical thinking and resourcefulness.
● Business Process knowledge a valuable plus.
● Client Services and/or Sales Background a plus.
● B2B Distribution or a related business field experience preferred.
● Sales experience or exposure to Fortune 500 or large scale selling organizations helpful.

Work Experience:

● 1-3 years of related job experience.

● Ability to manage multiple projects, work under pressure, and adapt to sudden changes in the work environment.

● Excellent verbal, written, people, and diplomacy skills are required.

● Proficient with Microsoft Office Suite.

Education:

● Bachelor's Degree Preferred

What We Offer

  • Engaging and inclusive culture with employee-led Employee Resource Groups, Veritiv Cultural Alliance, recognition platform, etc.
  • Extensive training opportunities, professional development programs, career pathing, and mentorship opportunities.
  • Collaborative atmosphere with our customers and suppliers to create healthier, safer and more sustainable communities through our responsible operations and innovative solutions.
  • Healthcare benefits, 401k, paid time off and tuition reimbursement.

About Veritiv

Together with its subsidiaries, Veritiv is the leading full-service provider of packaging solutions. Veritiv also provides JanSan, hygiene, print and publishing products and services. Veritiv serves customers in a wide range of industries, through team members around the world helping shape the success of its customers. For more information, visit www.veritiv.com and connect with the Company on LinkedIn.