Leads the strategic vision and roadmap for a digital product, demonstrating a understanding of the digital product(s) and associated business areas. Digital products often have divisional implications.There are a lot of exciting possibilities in the Offer as we expand the ways digital products support our reach efforts. Core requirements are listed below, and a willingness to work in ambiguity and help bring clarity with new possibilities looming will be vital for success in this role.

Core Responsibilities:

• Provides digital product  management services on a digital product, applying functional expertise to improve digital
  product results.

• Collaborates with small cross-functional teams to demonstrate best practices that drive significant change to the client experience.digital product teams towards best practices and learnings. 

• Ensures delivery of messaging, communication, and customer outreach as necessary.

• Partners with stakeholders to resolve production and implementation issues in a timely manner, and supports/drives escalations where required to enable rapid delivery.

• Leads the planning, development and implementation of a new digital product.  Defines and analyzes markets, developing detailed product features and requirements, and developing implementation plans.

• Employs a variety of qualitative and quantitative analysis techniques to continually improve the user experience.

• Participates in and provides recommendations for ongoing business planning and departmental prioritization activities.

• Participates in special projects and performs other duties as assigned.

Qualifications:

• Minimum of three years related work experience.

• Two years of managing a project preferred. Financial Services or function-specific experience preferred.

• Undergraduate degree or equivalent combination of training and experience.

Special Factors

Sponsorship

Vanguard is not offering visa sponsorship for this position.

About Vanguard

At Vanguard, we don't just have a mission—we're on a mission.

To work for the long-term financial wellbeing of our clients. To lead through product and services that transform our clients' lives. To learn and develop our skills as individuals and as a team. From Malvern to Melbourne, our mission drives us forward and inspires us to be our best.

How We Work

Vanguard has implemented a hybrid working model for the majority of our crew members, designed to capture the benefits of enhanced flexibility while enabling in-person learning, collaboration, and connection. We believe our mission-driven and highly collaborative culture is a critical enabler to support long-term client outcomes and enrich the employee experience.