Your Opportunity as the Senior Analyst, IS Supply Chain – Integration Services  

As a member of the IS Supply Chain team, you will actively participate in the planning, design, and support activities related to EDI systems and integrations. This includes day-to-day operations and strategic enhancements. This position requires active team participation, excellent communication skills, problem solving ability, critical thinking, a commitment to quality deliverables and teamwork with other team members. This role will be focused primarily on supporting scalable solutions to integrate a variety of internal, on-premise Supply Chain applications as well as a variety of internal and external cloud solutions. 

Location: Orrville, OH (Close proximity to Cleveland/Akron)  

Work Arrangements: Hybrid - onsite a minimum of 9 days a month primarily during core weeks as determined by the Company; maybe more as business need requires

In this role you will:

Provides business user support by:

• Ensuring reliable and effective operations by monitoring and providing daily analysis of transactions

• Ensuring that errors and requests are processed successfully and promptly

• Performing troubleshooting, analysis, problem solving, exception handling, and re-processing of transactions as needed

• Participating in an on-call rotation

Works and leads various project deliverables including, but not limited to:

• Onboarding of new trading entities and transactions

• Developing, unit testing, and implementing electronic transaction interfaces with customers, suppliers and 3rd party business partners

• Having direct interaction with customers, suppliers and 3rd party partners in analysis of their data requirements and transaction/message specifications

• Adhering to and supporting the use of I/S standards for best practices

The Right Place for You

We are bold, kind, strive to do the right thing, we play to win, and we believe in a strong community that thrives together. Our culture is rooted in our Basic Beliefs, and we believe in supporting every employee by meeting their physical, emotional, and financial needs.

What we are looking for:

Minimum Requirements:

• 3+ years of experience with implementing Supply Chain related transaction and messaging structures such as EDI ANSI X12, JSON, and XML

• 3+ years of experience analyzing business requirements and translating them to technical requirements

• Resourceful and innovative problem solver with the ability to communicate effectively with individuals of either a technical and non-technical nature

• Ability to work with minimal supervision

• Strong coordination, oral and written communication skills

• Ability to build/maintain strong relationships and effectively partner with peers

• Continuous improvement mindset

Additional skills and experience that we think would make someone successful in this role (not required):

• 2+ years of SQL or other development skills

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