Posted:
2/12/2026, 2:54:05 AM
Experience Level(s):
Senior
Field(s):
IT & Security
Workplace Type:
Hybrid
The Company
Dexcom Corporation (NASDAQ DXCM) is a pioneer and global leader in continuous glucose monitoring (CGM). Dexcom began as a small company with a big dream: To forever change how diabetes is managed. To unlock information and insights that drive better health outcomes. Here we are 25 years later, having pioneered an industry. And we're just getting started. We are broadening our vision beyond diabetes to empower people to take control of health. That means personalized, actionable insights aimed at solving important health challenges. To continue what we've started: Improving human health.
We are driven by thousands of ambitious, passionate people worldwide who are willing to fight like warriors to earn the trust of our customers by listening, serving with integrity, thinking big, and being dependable. We've already changed millions of lives and we're ready to change millions more. Our future ambition is to become a leading consumer health technology company while continuing to develop solutions for serious health conditions. We'll get there by constantly reinventing unique biosensing-technology experiences. Though we've come a long way from our small company days, our dreams are bigger than ever. The opportunity to improve health on a global scale stands before us.
Meet the team:
Dexcom is seeking a strategic and results-driven Senior Manager of Commercial IT to lead our technology roadmap for Sales, Marketing, and Service. In this role, you will manage US resources for the primary business partner to our Commercial leadership team, translating business goals into scalable technology solutions.
You will oversee the ecosystem of applications that drive revenue (CRM, Marketing Automation, Analytics) while ensuring strict adherence to the regulatory requirements unique to the Medical Device industry (HIPAA, GDPR, Sunshine Act, GxP). The ideal candidate is a bridge-builder who speaks both the language of field sales and the language of technical engineering.
Where you come in:
1. Strategy & Business Partnering:
Partner with Sales, Marketing, and Commercial Operations leadership to define a multi-year technology strategy that supports product launches, territory expansion, and market penetration.
Analyze business processes to identify gaps and opportunities for automation, digitalization, and efficiency improvements.
Manage the Commercial IT budget, including CapEx/OpEx planning, software licensing, and vendor contract negotiations
2. Commercial Platforms Management (CRM & MarTech):
Own the architecture, development, and ongoing maintenance of the Commercial stack, primarily focused on Salesforce.com (SFDC) or Veeva CRM.
Oversee the integration of marketing automation platforms (e.g., Marketo, HubSpot, Salesforce Marketing Cloud) with the CRM to ensure a seamless lead-to-revenue process.
Manage field sales tools, ensuring mobile capabilities (iPad/Tablets) are optimized for representatives accessing HCP (Health Care Professional) data and inventory management systems in the field.
3. Data Analytics & Insights:
Collaborate with Data Engineering teams to deliver actionable dashboards and reporting (PowerBI, Tableau, Einstein Analytics) for sales forecasting, pipeline health, and territory performance.
Ensure the integrity of customer master data (HCPs, HCOs, GPOs/IDNs) and manage data integration between ERP (SAP/Oracle) and CRM.
4. Compliance & Governance:
Ensure all commercial systems comply with global regulatory standards, including 21 CFR Part 11, GDPR, HIPAA, and the Physician Payments Sunshine Act (transparency reporting).
Lead validation efforts for GxP-impacted systems (if applicable) and maintain audit-ready documentation.
Implement strict data governance and security protocols regarding patient data and intellectual property.
5. Team & Vendor Management:
Lead and mentor a team of internal business analysts, developers, and system administrators.
Manage external managed service providers (MSPs) and implementation partners to ensure projects are delivered on time and within budget.
What makes you successful:
Technical Skills:
Proven track record of managing full-lifecycle IT projects using Agile/Scrum methodologies.
Understanding of ERP integrations (SAP, Oracle, or Microsoft Dynamics) with Commercial front-end systems.
Key Competencies:
Commercial Acumen: Understanding of MedTech sales cycles, GPO contracting, and HCP engagement models.
Change Management: Ability to drive adoption of new tools among a non-technical field sales force.
Communication: Excellent executive presentation skills; ability to explain complex technical concepts to commercial stakeholders.
What you’ll get:
Travel Required:
Experience and Education Requirements:
Remote Workplace: Your location will be a home office; you are not required to live within commuting distance of your assigned Dexcom site (typically 75 miles/120km). If you reside within commuting distance of a Dexcom site (typically 75 miles/120km) a hybrid working environment may be available. Ask about our Flex workplace option.
Please note: The information contained herein is not intended to be an all-inclusive list of the duties and responsibilities of the job, nor are they intended to be an all-inclusive list of the skills and abilities required to do the job. Management may, at its discretion, assign or reassign duties and responsibilities to this job at any time. The duties and responsibilities in this job description may be subject to change at any time due to reasonable accommodation or other reasons. Reasonable accommodations may be made to enable individuals with disabilities to perform essential functions.
An Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, age, national origin, or protected veteran status and will not be discriminated against on the basis of disability. Dexcom’s AAP may be viewed upon request by contacting Talent Acquisition at [email protected].
If you are an individual with a disability and would like to request a reasonable accommodation as part of the employment selection process, please contact Dexcom Talent Acquisition at [email protected].
Meritain, an Aetna Company, creates and publishes the Machine-Readable Files on behalf of Dexcom. To link to the Machine-Readable Files, please click on the URL provided: https://health1.meritain.com/app/public/#/one/insurerCode=MERITAIN_I&brandCode=MERITAINOVER/machine-readable-transparency-in-coverage?reportingEntityType=TPA_19874&lock=true
To all Staffing and Recruiting Agencies: Our Careers Site is only for individuals seeking a job at Dexcom. Only authorized staffing and recruiting agencies may use this site or to submit profiles, applications or resumes on specific requisitions. Dexcom does not accept unsolicited resumes or applications from agencies. Please do not forward resumes to the Talent Acquisition team, Dexcom employees or any other company location. Dexcom is not responsible for any fees related to unsolicited resumes/applications.
Salary:
$140,200.00 - $233,600.00Website: https://www.dexcom.com/
Headquarter Location: San Diego, California, United States
Employee Count: 5001-10000
Year Founded: 1999
IPO Status: Public
Last Funding Type: Post-IPO Debt
Industries: Diabetes ⋅ Health Care ⋅ Health Diagnostics ⋅ Medical Device