Facilities In-Charge - Singapore

Do you have advanced organizational skills and a keen attention to detail? Do you have a strong track record of delivering results against competing priorities? Join Western Union as a Facilities In-Charge. 

Western Union powers your pursuit.

At Western Union, we are searching for a Facilities In-Charge to lead our team with enthusiasm. You will be ensuring the efficient, safe, and cost-effective operation of a physical workplace. 

Role responsibilities  

• Maintenance and Repairs - Oversee regular maintenance of infrastructure (HVAC, electrical, plumbing), coordinate timely repairs and manage service contracts (janitorial, landscaping, etc.)
• Telco - Oversee maintenance of telco systems including internet, phone lines, and internal network, support IT team in managing the account contract renewal, inform the IT Team and Ops Team immediately with any issue related.
• Health and Safety- Ensure compliance with health and safety regulations.
• Security - Manage security protocols and systems (CCTV, access control, alarms).
• Budgeting and Cost Management - Manage budgets for maintenance, repairs, and facility operations, negotiate contracts and control costs effectively.
• Vendor Management - Oversee external contractors for services, renovations, and projects.
• Sustainability - Implement energy-saving initiatives and green practices.
• Project Management - Lead facility upgrades, renovations, and expansions.
• Reporting and Documentation - Maintain records of inspections, maintenance, and compliance.
• Staff and Roster Management - Oversee staff rosters to ensure adequate coverage for operations, maintenance, and emergencies. Coordinate shift schedules and manage attendance in close coordination with Cluster InCharge.
• Logistics Support - Manage internal logistics such as movement of equipment, supplies, and inventory.
• Business Continuity and Disaster Recovery - Develop contingency plans for emergencies and disruptions with the operations manager.
• Cash Bag Collection Coordination - Coordinate secure collection and transfer of cash bags from retail or operational areas, liaise with vendors or cash-in-transit providers to ensure safe handling.

Role Requirements: 

• Applicants must have basic computer literacy, including use of email, spreadsheets, and facility management software.
• Ability to raise Purchase Orders (POs) using internal systems or procurement platforms.
• Prepare and maintain documentation such as maintenance logs, vendor records, incident reports, and compliance files.
• Generate reports and communicate updates to relevant stakeholders.
• Liaise with internal departments, vendors, and senior management.
• Communicate facility-related updates and changes effectively.

Benefits 

You will also have access to short-term incentives, multiple health insurance options, accident and life insurance, and access to best-in-class development platforms, to name a few (https://careers.westernunion.com/global-benefits/). Please see the location-specific benefits below and note that your Recruiter may share additional role-specific benefits during your interview process or in an offer of employment. 

Your Singapore specific benefits include:  

• 18 days holidays 
• Birthday Leave 
• Eldercare Leave 

We are passionate about diversity. Our commitment is to provide an inclusive culture that celebrates the unique backgrounds and perspectives of our global teams while reflecting the communities we serve.

We do not discriminate based on race, color, national origin, religion, political affiliation, sex (including pregnancy), sexual orientation, gender identity, age, disability, marital status, or veteran status. The company will provide accommodation to applicants, including those with disabilities, during the recruitment process, following applicable laws.