London £56,400 - £70,400, depending on experience
National £51,200 - £64,000, depending on experience

Are you interested in joining a team to work on issues of strategic importance to the FCA which have a real impact on consumers?

The Cross-Cutting Response team helps identify key consumer-focused issues that require a cross-market response from the FCA. It assesses these issues and works with colleagues across the organisation to plan and deliver an appropriate response. The team is currently focused on co-ordinating the FCA’s response to the cost-of-living crisis, providing co-ordination and strategic focus across the FCA’s strategic commitment to putting consumer needs first, and contributing to developing the consumer-focused elements of the FCA’s next multi-year strategy.

The team sits within the Cross-cutting Response, Research and Contracts Department which also includes the Consumer Contracts team and the Market Research team. These teams bring together research expertise and insights into the consumer experience to inform the FCA’s approach, provide expertise on cross-cutting consumer policy and work with others inside and outside the FCA to improve consumer outcomes. 

What you will be doing

• Supporting identification and assessment of issues impacting consumers that require a cross-cutting regulatory response, and feeding into the development of the directorate’s longer-term response to the FCA’s next strategic focuses
• Helping scope and develop appropriate responses for addressing cross-cutting issues that meet our regulatory objectives, including evidence gathering, assessment of risk of consumer harm and identifying the right regulatory tools. There is likely to be a particular focus on Retail Banking, Insurance, Pensions and Consumer Finance sectors
• Developing and maintaining processes to track and report on cross-cutting issues, and support co-ordination across the FCA’s wider policy functions
• Building and managing relationships with colleagues across the FCA to support design, delivery and coordination of cross-cutting responses, including monitoring and reporting processes
• Supporting senior leadership decision-making and oversight of cross-cutting issues, including drafting briefings and governance papers and management and delivery of governance meetings

What will you get from the role?

• Opportunity to work on issues of strategic importance to the FCA and which have a real impact on consumers
• Develop a comprehensive understanding of the FCA’s regulatory framework and market directorates
• Opportunity to influence the FCA’s and the team’s long-term strategy
• Potential opportunities to contribute more broadly to wider work within Cross-Cutting Policy and Strategy division

Our competitive flexible benefits scheme gives you the opportunity to create a personalised benefits package, tailored to suit your lifestyle. You can use this allowance to purchase additional benefits such as dental or cycle to work or you have the option top up your base salary by taking this as cash. 

Core benefits that you will receive as standard are:  

• 25 days holiday per year plus bank holidays
• Private healthcare with Bupa  
• A non-contributory Pension of at least 8% of basic salary each month (there are several contribution levels that increase depending on your age – up to 12% a month once you reach age 35)  
• Life assurance of eight times your basic salary  
• Income protection  

We support hybrid working which means you will be able to work from home up to 60% of the time over a month with the remainder of your time in one of our three office locations.  

The skills and experience you will have 

We are a signatory to the Government’s Disability Confident scheme. This means that we will offer an interview to disabled candidates entering under the scheme, who best meet the minimum criteria for a role.

Minimum

• Experience of developing and managing relationships with colleagues in other areas to enable delivery of work and with external stakeholders such as trade associations, consumer groups to understand their perspectives
• Strong written communication skills
• Experience of analysing complex information including data to support problem-solving
   

Essential

• Strong organisational skills, especially in environments of high uncertainty, ability to work efficiently and prioritise under pressure to deliver to agreed deadlines
• Experience of using data and evidence to identify and understand risks and problems and prioritise action
• Has an inclusive approach which respects the diversity of cultural, social and academic backgrounds found in the organisation and is able to adapt personal style to effectively engage individuals from a wide-range of backgrounds 
• Motivation to deliver in the public interest
• Experience of working on consumer protection policies or issues, preferably relating to financial services

About the FCA   

The FCA regulates the conduct of 50,000 firms in the UK to ensure our financial markets are honest, fair and competitive. We do this to make sure markets work well for individuals, businesses and the economy as a whole. For more information on what we do, our three-year strategy can be found here.  

The FCA's Values & Diversity
Our ambition is to cultivate a culture of inclusion for all employees that respects their individual strengths, views, and experiences. We believe that our differences and similarities enable us to be a better organisation – one that makes better decisions, drives innovation, and delivers better regulation.  

The FCA is committed to achieving greater diversity across all levels of the organisations. Given this, we particularly welcome applications from women, disabled and minority ethnic candidates for our Senior Associate - Regulatory role.   

Flexible working

We welcome applications from candidates who are looking for flexible arrangements.  Many of our staff work flexibly including working part-time, staggered hours, and job shares.  We can’t promise to give you exactly what you want but we won’t judge you for asking.    
  

Multi-location

As part of the FCA’s on-going commitment to develop our national presence, most of our vacancies are now open to working in our Edinburgh, Leeds, or London offices.  This means that as part of the application process you will be able to select your preference of which office location you would like to work from.   

Useful information  

Applications for this role close at 23:59 on Monday 30th September 2024

This role is graded as Senior Associate – Regulatory

What to expect from our interview process  

All applications will be reviewed once the advert has closed.

Shortlisted candidates will be invited to complete a case study and interview.

Recruitment Timeline

Closing date: 30th September

Case study and interview: from 9th October

Please make the recruiter aware if you are going to be unavailable for any date during this time.  

Got a question?    

If you are interested in learning more about the role please contact:

For Internal applicants, please contact Lucy Matthews at [email protected]

For External applicants, please contact Chhavi Bartaria at [email protected]

Application support  

We want to remove any possible barriers and are committed to providing a wide range of reasonable adjustments so that you can keep the focus on your conversations and be at your best.  

If you have an accessibility requirement, disability, or condition that means you might require changes to the recruitment process, please contact your recruiter to discuss this further. Our aim is to make your application as easy and comfortable as possible, and your recruiter will be happy to work with you to make any necessary arrangements where possible. 

Please note – Applications must be submitted through our online portal. Applications sent via email will not be accepted.